Project Support Coordinator

Electro Optic Systems; City of Hume; On-site; AUD 70,000 - 90,000; Full time

Job summary

Electro Optic Systems seeks a Project Support Coordinator (Sustainment / Aftermarket) to assist the Project Manager and Sustainment team with quotations, orders, inventory, and reporting. You will liaise with Engineering, Planning, Procurement, Production and Warehouse to ensure timely delivery and accurate data across systems.

The role requires 1–3 years in a coordination or admin capacity, strong organisational skills, and proficiency with ERP systems.

Qualifications

• 1–3 years' experience in administration, project support, manufacturing, logistics, supply chain, customer service, or a similar coordination role.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• High attention to detail and accuracy.
• Experience with ERP systems such as SAP, Pronto, Oracle, or similar.

Responsibilities

• Support the Project Manager with day-to-day sustainment and aftermarket activities.
• Maintain project schedules, action registers, records, and documentation.
• Process customer quotation requests and track them through review and approval workflows.
• Monitor customer orders and provide updates on order status, lead times, and deliveries.
• Coordinate with Engineering, Planning, Procurement, Production and Warehouse teams to support project requirements.
• Assist with inventory tracking, material requests, stock transfers, and shipment activities.
• Follow up on engineering documentation and part release status as required.
• Maintain accurate project, customer, and inventory information within business systems.
• Prepare routine reports on quotations, orders, inventory, and delivery performance.
• Escalate potential risks, delays, or issues to the Project Manager.
• Build knowledge of EOS products, configurations, and sustainment processes.
• Perform other duties as directed by the Project Manager.

Skills

Organisational skills

Time management

Written and verbal communication

Attention to detail

Stakeholder management

Ability to learn

Tools

SAP

Pronto

Oracle

Microsoft Office

Excel

Outlook

Teams

Job description

We continually strive to help our workforce achieve their professional and personal goals, engaging them in challenging and inspiring projects.

Position Overview

The Project Support Coordinator (Sustainment / Aftermarket) provides administrative and coordination support to the Project Manager and wider Sustainment team. The role assists with quotations, customer orders, inventory tracking, reporting, and stakeholder communication, helping ensure sustainment activities are delivered efficiently and on schedule.

Primary Duties

• Support the Project Manager with day-to-day sustainment and aftermarket activities.
• Maintain project schedules, action registers, records, and documentation.
• Process customer quotation requests and track them through review and approval workflows.
• Monitor customer orders and provide updates on order status, lead times, and deliveries.
• Coordinate with Engineering, Planning, Procurement, Production, and Warehouse teams to support project requirements.
• Assist with inventory tracking, material requests, stock transfers, and shipment activities.
• Follow up on engineering documentation and part release status as required.
• Maintain accurate project, customer, and inventory information within business systems.
• Prepare routine reports on quotations, orders, inventory, and delivery performance.
• Escalate potential risks, delays, or issues to the Project Manager.
• Build a working knowledge of EOS products, configurations, and sustainment processes.
• Perform other duties as directed by the Project Manager.
• 1-3 years' experience in administration, project support, manufacturing, logistics, supply chain, customer service, or a similar coordination role.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office, including Outlook, Teams, and Excel.
• Ability to work effectively with multiple stakeholders and competing priorities.
• Basic to intermediate technical aptitude, with a willingness to learn engineering documentation, product structures, and sustainment processes.
• Experience in defence, manufacturing, engineering, logistics, or sustainment environments.
• Experience using ERP systems such as SAP, Pronto, Oracle, or similar.
• Understanding of inventory management, procurement, or logistics processes.
• Exposure to technical documentation, bills of materials (BOMs), or configuration management.