Project Support Coordinator

Electro Optic Systems; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Electro Optic Systems in Canberra is seeking a Project Support Coordinator to assist the Sustainment/Aftermarket team with administrative and coordination tasks. You will help manage quotations, customer orders, inventory tracking, reporting, and stakeholder communications to keep sustainment activities on schedule.

The role emphasizes strong organisation, attention to detail, and the ability to work with cross-functional teams in a defence manufacturing environment.

Qualifications

• 1–3 years in administration or project support.
• Strong organisational and time-management skills.
• Good written and verbal communication.
• Detail-oriented with accuracy.

Responsibilities

• Support the Project Manager with sustainment and aftermarket activities.
• Maintain project schedules, action registers, records and documentation.
• Process quotation requests and track through review workflows.
• Monitor customer orders and provide status updates.
• Coordinate with Engineering, Planning, Procurement, Production and Warehouse.
• Assist with inventory tracking, stock transfers and shipments.
• Follow up on engineering docs and part release status.
• Maintain accurate project, customer and inventory data in systems.
• Prepare routine reports on quotations, orders, inventory and delivery performance.
• Escalate risks, delays or issues to the Project Manager.
• Build knowledge of EOS products, configurations and sustainment processes.
• Perform other duties as directed by the Project Manager.

Skills

Administration

Project support

Manufacturing

Logistics

Supply chain

Customer service

Coordination

Microsoft Office

Stakeholder communication

Tools

SAP

Pronto

Oracle

Job description

We continually strive to help our workforce achieve their professional and personal goals, engaging them in challenging and inspiring projects.

Position Overview

The Project Support Coordinator (Sustainment / Aftermarket) provides administrative and coordination support to the Project Manager and wider Sustainment team. The role assists with quotations, customer orders, inventory tracking, reporting, and stakeholder communication, helping ensure sustainment activities are delivered efficiently and on schedule.

Primary Duties

• Support the Project Manager with day-to-day sustainment and aftermarket activities.
• Maintain project schedules, action registers, records, and documentation.
• Process customer quotation requests and track them through review and approval workflows.
• Monitor customer orders and provide updates on order status, lead times, and deliveries.
• Coordinate with Engineering, Planning, Procurement, Production, and Warehouse teams to support project requirements.
• Assist with inventory tracking, material requests, stock transfers, and shipment activities.
• Follow up on engineering documentation and part release status as required.
• Maintain accurate project, customer, and inventory information within business systems.
• Prepare routine reports on quotations, orders, inventory, and delivery performance.
• Escalate potential risks, delays, or issues to the Project Manager.
• Build a working knowledge of EOS products, configurations, and sustainment processes.
• Perform other duties as directed by the Project Manager.

Essential Skills & Experience

• 1-3 years' experience in administration, project support, manufacturing, logistics, supply chain, customer service, or a similar coordination role.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office, including Outlook, Teams, and Excel.
• Ability to work effectively with multiple stakeholders and competing priorities.
• Basic to intermediate technical aptitude, with a willingness to learn engineering documentation, product structures, and sustainment processes.

Desirable Skills & Experience

• Experience in defence, manufacturing, engineering, logistics, or sustainment environments.
• Experience using ERP systems such as SAP, Pronto, Oracle, or similar.
• Understanding of inventory management, procurement, or logistics processes.
• Exposure to technical documentation, bills of materials (BOMs), or configuration management.