Project Support Analyst

Icon Water; Canberra; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration package

15% employer superannuation

Flexible and hybrid working

Professional development

Wellbeing initiatives

Employee Assistance Program

Supportive culture

Job summary

Icon Water is seeking a Project Support Analyst to join the Digital Delivery team in Canberra. You will coordinate project activities, maintain documentation and reporting, and support governance and procurement artefacts alongside project managers, business analysts and stakeholders.

You’ll gain exposure to a diverse portfolio of digital projects while helping improve the systems behind essential services for the Canberra community.

Qualifications

• Experience providing project coordination or project support in a fast-paced delivery environment.
• Experience maintaining project and procurement documentation, schedules and reporting artefacts.
• Ability to coordinate activities involving multiple stakeholders and competing priorities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Project and Teams.

Responsibilities

• Coordinate project activities and milestones across the delivery lifecycle.
• Maintain project documentation, schedules and reporting artefacts.
• Support governance processes and procurement artefacts.
• Collaborate with project managers, business analysts and stakeholders to deliver value.
• Assist with stakeholder communications and status reporting.

Skills

Project coordination

Documentation

Stakeholder communication

Microsoft Office

Excel

Word

PowerPoint

Microsoft Project

Teams

Tools

Microsoft Project

Teams

Job description

Icon Water is an iconic Canberra organisation that has been delivering essential water and wastewater services to the ACT community for more than 100 years.

Our people play a vital role in delivering services that support the health, prosperity and liveability of our region. Guided by our values of Care, Connection, Community and Courage, we are committed to building a high-performing, inclusive workplace where our people can thrive while making a meaningful contribution to the Canberra community.

Icon Water is an Equal Opportunity Employer which values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a strong focus on gender balance within the organisation and encourage women to apply.

The Opportunity

Join Icon Water's Digital Delivery team as a Project Support Analyst and play a key role in supporting the successful delivery of digital initiatives across the organisation. Working alongside project managers, business analysts and key stakeholders, you will provide essential project coordination, governance and administrative support that helps keep projects on track and delivering value.

This is a varied and collaborative role where you'll coordinate project activities, maintain documentation and reporting, support governance processes, assist with the development of procurement activities and artefacts and work closely with stakeholders across the business. You'll gain exposure to a diverse portfolio of digital projects while helping to improve the systems and technology that support essential services for the Canberra community.

What You Will Bring

You are a highly organised and proactive professional with excellent attention to detail and a passion for supporting successful project delivery. You can manage competing priorities, build positive working relationships and communicate effectively with a broad range of stakeholders. With strong administrative and analytical skills, you enjoy bringing structure to complex activities and identifying opportunities to improve processes and outcomes.

Success In This Role Will Be Supported By

• Demonstrated experience providing project coordination, project administration or project support services within a high paced project delivery environment.
• Experience maintaining project and procurement documentation, schedules, action registers and reporting artefacts.
• Proven ability to coordinate activities involving multiple stakeholders and competing priorities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Project and Teams.
• Strong organisational skills and attention to detail.
• The ability to work independently while contributing effectively as part of a team.

Why Join Icon Water?

At Icon Water, you'll contribute to projects that support the technology and digital capabilities behind essential water and wastewater services for more than 450,000 Canberrans. You'll join a collaborative and supportive team environment, gain exposure to a diverse portfolio of digital initiatives and have opportunities to develop your project delivery skills while making a meaningful impact on the community.

In Return, We Offer

• Competitive remuneration package
• 15% employer superannuation contribution
• Flexible and hybrid working arrangements
• Professional development and career growth opportunities
• Free gym membership, physiotherapy and other wellbeing initiatives
• Employee Assistance Program
• A supportive and values-led workplace culture