Project Officer, Silent Elector Processing Cell

Australian Electoral Commission; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Australian Electoral Commission (AEC) is seeking a Project Officer for the Silent Elector Processing Cell in Canberra to support day-to-day enrolment operations and ensure compliance with electoral laws. Working closely with the Team Leader, you will provide technical guidance, maintain resources and training materials, and help deliver high-quality enrolment services during peak periods.

You will liaise with internal and external stakeholders and contribute to continuous improvement while

Qualifications

• Demonstrated attention to detail and accuracy.
• Ability to manage competing priorities under deadlines.
• Ability to analyse information, identify trends and risks.
• Judgement to apply policy and procedures within established frameworks.
• Strong written and verbal communication across audiences.

Responsibilities

• Support day-to-day operations of the Silent Elector Processing Cell.
• Provide technical advice, guidance and training to staff.
• Monitor work, identify trends and give feedback to improve capability.
• Assist with privacy matters and continuous improvement initiatives.

Skills

Attention to detail

Prioritisation

Analytical thinking

Stakeholder communication

Collaboration

Job description

Project Officer, Silent Elector Processing Cell - Vacancy Details

Synopsis:

Agency Purpose

The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.

The AEC’s values and commitments

The AEC values and commitments are an essential component of our operating environment and frame how AEC staff work. The AEC's focus is on electoral integrity through the values of quality, agility and professionalism.

About the Team

The Silent Elector Processing Cell is part of the Roll Management and Industrial Events Branch. The team is responsible for the day-to-day management of all enrolment-based activities for silent electors. Silent electors are individuals whose address is suppressed from the publicly available electoral roll for safety reasons.

The Silent Elector Processing Cell operates from National Office in Canberra and the South Australian State Office in Adelaide.

The Opportunity

This is an exciting opportunity to join the AEC and contribute to work that has a direct impact on Australia's democratic processes.

The successful candidate will fill a current vacancy in Canberra. A merit pool will also be established and may be used to fill future vacancies in both Canberra and Adelaide.

As a Project Officer, you will support the day-to-day operations of the Silent Elector Processing Cell, a specialist team responsible for managing silent elector enrolment. Working closely with the Team Leader, you will provide technical advice, guidance and training to staff, helping ensure policies, procedures and legislative requirements are applied consistently and accurately.

You will contribute to quality assurance and compliance activities by monitoring work, identifying trends and providing constructive feedback to support staff capability development. The role also involves maintaining and improving operational resources, procedures and training materials, assisting with privacy matters, and identifying opportunities for continuous improvement.

As part of a national enrolment team, you will liaise with internal and external stakeholders and support the delivery of major electoral events, including local government, state and federal elections. This includes assisting with workforce onboarding and training during peak periods and supporting the delivery of high-quality enrolment services within critical timeframes.

To excel you’ll have:

• Demonstrated attention to detail and ability to undertake moderately complex technical work, delivering accurate outcomes in accordance with policy, legislation and business requirements.
• Experience in managing competing priorities and contributing to the achievement of team objectives in an operational environment with competing deadlines.
• Ability to analyse information, identify trends, assess risks, solve problems and contribute to continuous improvement activities.
• Proven capacity to apply judgement and make informed decisions within established frameworks, using policy, procedures and technical knowledge.
• Demonstrated ability to build productive working relationships, provide guidance and constructive feedback, and contribute positively to team outcomes.
• Experience in communicating effectively with a range of audiences, including tailoring written and verbal information for staff, stakeholders and electors.

Desirable

• Knowledge of, or ability to quickly acquire knowledge of, Australian electoral law and practice.

Eligibility

• AEC employees must be Australian citizens.
• Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
• Applicants are required to consent to, undergo, obtain and maintain a character clearance.
• Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.