Project Officer, Silent Elector Processing Cell

Australian Electoral Commission; Canberra; On-site; AUD 80,000 - 110,000; Full time

Job summary

The Australian Electoral Commission (AEC) Canberra office invites applications for a Project Officer to support the Silent Elector Processing Cell. You will work under the Team Leader to provide technical guidance, training and day-to-day oversight of enrolment activities for silent electors, ensuring privacy and compliance with legislative requirements.

In this national enrolment team, you will liaise with internal and external stakeholders, contribute to continuous improvement, and assist with

Qualifications

• Demonstrated ability to manage moderately complex technical work with accuracy and policy alignment.
• Experience prioritising duties and meeting deadlines in an operational environment.

Responsibilities

• Support day-to-day operations of the Silent Elector Processing Cell.
• Provide technical advice, guidance and training to staff.
• Help ensure policies, procedures and legislative requirements are applied consistently and accurately.
• Contribute to quality assurance and compliance activities and monitor workloads.
• Maintain and improve operational resources, procedures and training materials; assist with privacy matters.
• Assist with workforce onboarding and training during peak periods; support delivery of enrolment services.

Skills

Attention to detail

Multitasking

Analytical thinking

Judgement and decision making

Communication

Stakeholder engagement

Job description

Australian Electoral Commission - Canberra ACT

The Silent Elector Processing Cell is part of the Roll Management and Industrial Events Branch. The team is responsible for the day-to-day management of all enrolment-based activities for silent electors. Silent electors are individuals whose address is suppressed from the publicly available electoral roll for safety reasons.

The Silent Elector Processing Cell operates from National Office in Canberra and the South Australian State Office in Adelaide.

The key duties of the position include:

This is an exciting opportunity to join the AEC and contribute to work that has a direct impact on Australia's democratic processes.

The successful candidate will fill a current vacancy in Canberra. A merit pool will also be established and may be used to fill future vacancies in both Canberra and Adelaide.

As a Project Officer, you will support the day-to-day operations of the Silent Elector Processing Cell, a specialist team responsible for managing silent elector enrolment. Working closely with the Team Leader, you will provide technical advice, guidance and training to staff, helping ensure policies, procedures and legislative requirements are applied consistently and accurately.

You will contribute to quality assurance and compliance activities by monitoring work, identifying trends and providing constructive feedback to support staff capability development. The role also involves maintaining and improving operational resources, procedures and training materials, assisting with privacy matters, and identifying opportunities for continuous improvement.

As part of a national enrolment team, you will liaise with internal and external stakeholders and support the delivery of major electoral events, including local government, state and federal elections. This includes assisting with workforce onboarding and training during peak periods and supporting the delivery of high-quality enrolment services within critical timeframes.

To excel you’ll have:

We are seeking a motivated and capable professional who can demonstrate the skills, knowledge and experience required to perform successfully in this role, including:

• Demonstrated attention to detail and ability to undertake moderately complex technical work, delivering accurate outcomes in accordance with policy, legislation and business requirements.
• Experience in managing competing priorities and contributing to the achievement of team objectives in an operational environment with competing deadlines.
• Ability to analyse information, identify trends, assess risks, solve problems and contribute to continuous improvement activities.
• Proven capacity to apply judgement and make informed decisions within established frameworks, using policy, procedures and technical knowledge.
• Demonstrated ability to build productive working relationships, provide guidance and constructive feedback, and contribute positively to team outcomes.
• Experience in communicating effectively with a range of audiences, including tailoring written and verbal information for staff, stakeholders and electors.

Desirable

• Knowledge of, or ability to quickly acquire knowledge of, Australian electoral law and practice.

Eligibility

• AEC employees must be Australian citizens.
• Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
• Applicants are required to consent to, undergo, obtain and maintain a character clearance.
• Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.

Getting to know the Australian Electoral Commission

The Australian Electoral Commission (AEC) is at the heart of Australian democracy.The AEC is responsible for conducting federal elections and referendums, maintaining the Commonwealth electoral roll and making sure the Australian public is informed about all electoral matters. Our goal is to see that all eligible Australians actively participate in our democracy.The AEC values of electoral integrity through quality, agility and professionalism drive strategic and corporate planning and assist in organising the agency in a way that will effectively deliver the business into the future.The AEC is an equal opportunity employer which upholds the APS employment principles and actively encourages a diverse and inclusive workplace.The AEC’s statutory functions in relation to the conduct of elections and referendums require that the AEC and its employees must be, and must be seen to be, impartial and politically neutral. As a result, the AEC Enterprise Agreement and Political Neutrality Policy state that it is an inherent requirement of AEC employment that employees, and prospective employees, are not publicly active in any political affairs and do not publicly engage in such activities. This includes advocating any issues associated with a referendum. Should a prospective employee fail to meet this inherent requirement, they will be ineligible for employment with the AEC.