Senior Project Officers, Delivery and Support Branch

Australian Electoral Commission; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Australian Electoral Commission in Canberra is seeking Senior Project Officers for the Delivery and Support Branch. You will plan, manage and deliver projects supporting electoral events, including voter services, polling, and event technology.

You will work within a collaborative team to ensure high-quality outcomes and strong stakeholder engagement across the agency. Role involves leading and supporting staff, building capability, and delivering activities on time while aligning with the AEC’s

Qualifications

• Proficiency in Microsoft Office with intermediate/advanced Excel.
• Experience in analysing data (quantitative & qualitative).
• Ability to communicate effectively with stakeholders across a dispersed network.
• Strong initiative and judgement to deliver outcomes aligned with strategy.
• Demonstrated ability to lead and support staff and develop capability.

Responsibilities

• Plan, manage and deliver projects related to electoral events.
• Support election preparation and delivery activities.
• Build effective relationships with the AEC and key stakeholders.
• Contribute to event readiness and ongoing operational improvement.
• Lead or support staff to achieve positive results within deadlines.

Skills

Data analysis

Stakeholder management

Communication

Initiative & judgement

Team leadership

Deadline-driven

Tools

Microsoft Office

Excel

Job description

Senior Project Officers, Delivery and Support Branch

Australian Electoral Commission – Canberra ACT

The Delivery and Support Branch plays a critical role in supporting the AEC’s mission by leading the preparation and delivery of electoral services. The branch is responsible for delivering key electoral operations and works closely with stakeholders to achieve outcomes that support the integrity, effectiveness and continuous improvement of Australia’s electoral system.

The branch comprises four teams: the Event Management and Delivery Assurance Team, Event Technology Team, Polling and Count Operations Team, and Voter Services Team.

The key duties of the position include:

This is an exciting opportunity to join the AEC and contribute to work that has a direct impact on Australia's democratic processes.

The Delivery and Support Branch is looking to engage multiple Senior Project Officers across the Polling and Count Operations, Event Technology, and Voter Services sections. These roles will contribute to the AEC’s ongoing event readiness activities, supporting the agency’s capability to deliver future electoral events while maintaining business-as-usual operations.

As a Senior Project Officer, you will play an important role in delivering high-quality outcomes by supporting the planning, management and delivery of projects associated with the conduct of electoral events. Working within a collaborative and high-performing team, you will contribute to election preparation and delivery activities while building effective relationships across the AEC and with key stakeholders.

Polling and Count Operations

The Polling and Count Operations team is responsible for the development and maintenance of key federal election doctrine, including policies, standard operating procedures and election procedure handbooks that support the delivery of electoral events.

Voter Services

The Voter Services team delivers voting services for electors who are unable to attend a polling place during federal elections. These services include mobile polling in aged care and other facilities, postal voting, overseas voting, telephone voting and remote polling in regional and remote locations.

Event Technology

The Event Technology team manages and delivers technology solutions that support polling place operations and the timely, accurate delivery of electoral events.

This includes:

• Senate systems and Senate Scanning contract
• Polling place technology includes deployment and use of Electronic Certified Lists (ECL) and digital Officer-in-Charge (OIC) returns.
• Scanning and reconciliation of paper certified lists.

To excel you’ll have:

We are seeking a motivated and capable professional who can demonstrate the skills, knowledge and experience required to perform successfully in this role.

• Proficiency in the use of Microsoft Office suite, with intermediate to advanced Excel knowledge. Experience in analysing data and other quantitative and qualitative information.
• Proven ability to communicate effectively whilst anticipating stakeholder needs and expectations across a geographically dispersed network.
• Ability to think critically and demonstrate excellent initiative and judgement to deliver outcomes supporting the AEC’s strategic direction.
• Demonstrated ability to work autonomously and a strong commitment to working harmoniously within a team to achieve positive results and support the AEC’s strategic direction.
• Ability to work to deadlines and achieve targets, with an ability to influence across all levels of the organisation.
• Demonstrated experience leading and supporting staff, including developing individual and team capability.

Desirable

• Previous experience in systems administration.
• Experience working on elections or large-scale operational events.

Eligibility

• AEC employees must be Australian citizens.
• Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
• Applicants are required to consent to, undergo, obtain and maintain a character clearance.
• Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.

Getting to know the Australian Electoral Commission

The Australian Electoral Commission (AEC) is at the heart of Australian democracy.The AEC is responsible for conducting federal elections and referendums, maintaining the Commonwealth electoral roll and making sure the Australian public is informed about all electoral matters. Our goal is to see that all eligible Australians actively participate in our democracy.The AEC values of electoral integrity through quality, agility and professionalism drive strategic and corporate planning and assist in organising the agency in a way that will effectively deliver the business into the future.The AEC is an equal opportunity employer which upholds the APS employment principles and actively encourages a diverse and inclusive workplace.The AEC’s statutory functions in relation to the conduct of elections and referendums require that the AEC and its employees must be, and must be seen to be, impartial and politically neutral. As a result, the AEC Enterprise Agreement and Political Neutrality Policy state that it is an inherent requirement of AEC employment that employees, and prospective employees, are not publicly active in any political affairs and does not publicly engage in such activities. This includes advocating any issues associated with a referendum. Should a prospective employee fail to meet this inherent requirement, they will be ineligible for employment with the AEC.