Project Officer

NSW Department of Communities and Justice; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible work arrangement

Hybrid work environment

Fitness Passport access

Health & Wellbeing programs

Employee Assistance Programs

Job summary

NSW Department of Communities and Justice is seeking a Project Officer in Parramatta to support Aboriginal Housing Office projects. The role focuses on building and administering Monday.com across directorates, creating workspaces, boards and dashboards to improve tracking, reporting and information management.

You will train staff to use the system effectively, coordinate activities and foster stakeholder relationships to enable collaborative project delivery within a hybrid work arrangement.

Qualifications

• Experience building and administering Monday.com or similar project platforms.
• Ability to coordinate projects, manage priorities and meet deadlines.
• Strong communication and interpersonal skills to support staff at different levels.

Responsibilities

• Build, administer and maintain Monday.com workspaces, boards and dashboards across AHO directorates.
• Design, develop and implement Monday.com workflows to improve reporting and information management.
• Develop dashboards showing project progress, performance and key business information.
• Train staff on effective data entry, reporting and information management.
• Coordinate the Monday.com Super User Working Group and build capacity across directorates.
• Contribute to project planning, milestones, resources, risks and deadlines.
• Conduct research to identify process improvements in project management and service delivery.
• Prepare project documents, status updates and materials for decision making.
• Build relationships with internal teams and external stakeholders to support collaborative delivery.

Skills

Monday.com

Project coordination

Stakeholder management

Communication

Data reporting

Tools

Monday.com

Job description

Department/Agency: Department of Communities and Justice

Location: Parramatta, NSW, AU, 2150

Project Officer

• Location: Parramatta, with access to hybrid working arrangement
• Full-time temporary opportunity until 30 June 2027 (35 hours per week)
• Salary from $116,981 to $129,492 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait Islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

Your role

The Aboriginal Housing Office (AHO) is seeking a Project Officer to support projects that improve business operations, strengthen collaboration and contribute to better housing outcomes for Aboriginal people, families and communities across NSW.

In this role, you will lead the building, administration and ongoing development of Monday.com across AHO directorates, creating workspaces, boards and dashboards that improve project tracking, reporting and information management. You will support staff to use the system effectively, coordinate project activities and build strong relationships with stakeholders to support collaborative project delivery.

What you’ll do

• Build, administer and maintain Monday.com workspaces, boards and dashboards to support consistent project management practices across AHO directorates.
• Support the design, development and implementation of Monday.com, identifying opportunities to improve workflows, reporting and information management.
• Develop and maintain dashboards that provide clear, timely insights into project progress, performance and key business information.
• Support and train staff in the effective use of Monday.com, including accurate data entry, reporting and information management.
• Coordinate the Monday.com Super User Working Group, providing ongoing guidance, resources and training to build capability across directorates.
• Contribute to project planning, coordination and delivery, including monitoring project plans, milestones, resources, risks and deadlines.
• Undertake research and analysis to identify opportunities to improve business processes, project management practices and service delivery.
• Prepare project documentation, reports, status updates and other materials to support decision making and keep stakeholders informed.
• Build and maintain effective relationships with internal teams, other departmental divisions and external stakeholders to support collaborative project delivery and positive outcomes.

What we’re looking for

• Experience in building and administering Monday.com, or similar project management and workflow platforms.
• Experience coordinating projects, including monitoring progress, managing competing priorities and delivering outcomes within agreed timeframes.
• Strong communication and interpersonal skills, with the ability to explain systems and processes clearly and support staff with different levels of experience.
• Demonstrated ability to build and maintain positive relationships with stakeholders in a respectful and culturally responsive manner.
• The ability to analyse information, identify opportunities for improvement and develop practical solutions.
• Strong organisational skills and attention to detail, particularly in maintaining accurate data, preparing reports and coordinating activities.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close

Friday 23rd October 2026 at 11:59pm AEST.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience