Project Support Officer

Department: Portfolio Asset Management; Coniston; Hybrid; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible work

Career development

Competitive pay

Training opportunities

Health & wellbeing

Job summary

Department of Communities and Justice (DCJ) is seeking a Project Support Officer to provide essential administrative and operational support across two directorates in a fast-paced environment. You will help coordinate services, manage records, and enable smooth delivery of programs.

Key duties include handling purchasing, onboarding, and stakeholder liaison while maintaining accuracy and compliance. Hybrid work arrangements and career development opportunities are offered.

Qualifications

• Experience providing administrative, secretariat or related support in a fast-paced environment.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
• Proactive and reliable, with the ability to take ownership of routine and repetitive tasks.
• Clear communication skills and the ability to work effectively with staff and stakeholders.

Responsibilities

• Provide administrative and operational support to the Business Manager and approximately 130 staff across two directorates.
• Coordinate day-to-day business services, including shared mailboxes, fleet management, accommodation, travel arrangements, waste services, WHS matters and more.
• Process purchasing and financial transactions, including purchase orders, invoices, vendor payments, reimbursements and purchasing card reconciliations.
• Support staff onboarding and offboarding activities, including arranging IT assets, system access, identification cards and asset returns.
• Manages end-to-end operational processes in a high-volume, repetitive work environment, coordinating multiple stakeholders to ensure tasks are delivered from initiation through to completion.
• Maintain registers, dashboards, TRIM records and business systems to ensure information is accurate, current and compliant.
• Liaise with staff, contractors, suppliers, councils and internal stakeholders to resolve enquiries and progress matters.
• Escalate complex, urgent or sensitive matters to the appropriate officer or manager.
• Support meetings, projects and continuous improvement activities by tracking actions, maintaining documentation and identifying process improvements

Skills

Administrative support

Organisational skills

Communication

Microsoft suite

Proactive mindset

Problem solving

Driver's licence

Tools

MS Word

MS Excel

PowerPoint

Job description

$87,199 - $95,482 a year

Full time, Permanent

Hybrid

Salary – Clerk Grade 3/4 $ $87,199 -$95,482 per annum + superannuation

Your role

As a Project Support Officer within Homes NSW, you will play an important role in supporting the effective delivery of services across multiple business units. Working in a varied and fast-paced environment, you will contribute to the smooth operation of the team and provide reliable, responsive support that helps the organisation meet its business needs and objectives.

What you’ll do

• Provide administrative and operational support to the Business Manager and approximately 130 staff across two directorates.
• Coordinate day-to-day business services, including shared mailboxes, fleet management, accommodation, travel arrangements, waste services, WHS matters and more.
• Process purchasing and financial transactions, including purchase orders, invoices, vendor payments, reimbursements and purchasing card reconciliations.
• Support staff onboarding and offboarding activities, including arranging IT assets, system access, identification cards and asset returns.
• Manages end-to-end operational processes in a high-volume, repetitive work environment, coordinating multiple stakeholders to ensure tasks are delivered from initiation through to completion.
• Maintain registers, dashboards, TRIM records and business systems to ensure information is accurate, current and compliant.
• Liaise with staff, contractors, suppliers, councils and internal stakeholders to resolve enquiries and progress matters.
• Escalate complex, urgent or sensitive matters to the appropriate officer or manager.
• Support meetings, projects and continuous improvement activities by tracking actions, maintaining documentation and identifying process improvements

What we’re looking for

• Experience providing administrative, secretariat or related support in a fast-paced environment.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
• Intermediate proficiency in Microsoft Word, Excel and PowerPoint, with strong general computer skills.
• Proactive and reliable, with the ability to take ownership of routine and repetitive tasks.
• Practical problem-solving skills and the initiative to improve ways of working.
• Clear communication skills and the ability to work effectively with staff and stakeholders.
• Must hold a current and valid driver’s licence

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 15 October 2026 at 11:59pm AEST.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.