Snr Aboriginal Client &Community Support

NSW Department of Communities and Justice; Bega; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Competitive pay

Flexible work environment

Training opportunities

Health & Wellbeing programs

Job summary

NSW Department of Communities and Justice is seeking a Senior Aboriginal Client and Community Support Officer to work at Bega Local Court. The role is open to Australian Aboriginal and Torres Strait Islander people only, with a salary range of $102,936.00–$113,579.00 per annum plus superannuation and leave loading.

You will provide frontline court support, advocacy, and referrals, build trusted relationships with clients and communities, and contribute to Aboriginal Services Unit programs and

Qualifications

• Strong communication, advocacy and relationship-building skills.
• Experience supporting Aboriginal people and connecting them with appropriate services.
• Strong organisational, record-keeping and time management skills.
• Cultural capability and the confidence to provide cultural guidance within multidisciplinary teams.
• Knowledge of Northern Rivers Aboriginal communities, services and referral pathways.

Responsibilities

• Providing frontline court support, information, advocacy and referrals.
• Building strong relationships with clients, families, Elders, courts, legal services and community organisations.
• Assisting with the delivery of Aboriginal Services Unit programs, projects and initiatives.
• Coordinating project activities, resources, reporting and deliverables.
• Undertaking research and analysis to support service improvement and program development.
• Supporting and mentoring Aboriginal Client and Community Support Officers when required.
• Assisting with reports, budgets, discussion papers and project updates.

Skills

Strong communication

Advocacy

Relationship-building

Cultural capability

Knowledge of Northern Rivers

Job description

Senior Aboriginal Client and Community Support Officer

Location – Bega Local Court

Employment type – Ongoing full-time role

Salary - $102,936.00 - $113,579.00 pa, plus superannuation and leave loading

This position is open to Australian Aboriginal and Torres Strait Islander people only

What you’ll do

• Providing frontline court support, information, advocacy, and referrals
• Building strong relationships with clients, families, Elders, courts, legal services, and community organisations
• Assisting with the delivery of Aboriginal Services Unit programs, projects, and initiatives
• Coordinating project activities, resources, reporting, and deliverables
• Undertaking research and analysis to support service improvement and program development
• Supporting and mentoring Aboriginal Client and Community Support Officers when required
• Assisting with reports, budgets, discussion papers, and project updates

About the Aboriginal Services Unit

• The Aboriginal Services Unit (ASU) is a specialist team within the Department of Communities and Justice's Transforming Aboriginal Outcomes Division
• We work alongside Aboriginal communities to
• Deliver services through local courts, Circle Sentencing, and Aboriginal Community Justice Groups
• Improve access to culturally responsive support
• Influence programs, diversion strategies, and policy development
• Improve outcomes for Aboriginal people, families, and communities across NSW

What we’re looking for

In addition to the essential requirements outlined in the role description, we are seeking someone who is passionate about helping their mob and making a genuine difference. You will bring:

• Strong communication, advocacy, and relationship-building skills
• Experience supporting Aboriginal people and connecting them with appropriate services
• Strong organisational, record-keeping, and time management skills
• Cultural capability and the confidence to provide cultural guidance within multidisciplinary teams
• Knowledge of Northern Rivers Aboriginal communities, services, and referral pathways

You can also demonstrate the ability to:

• Build trust and strong community relationships
• Remain calm and supportive in complex or emotionally challenging situations
• Advocate effectively while working within legal and court processes
• Show resilience, emotional intelligence, and professionalism
• Lead with accountability, respect, and cultural integrity

Why join us?

This is a unique opportunity to use your cultural knowledge, experience, and leadership to support Aboriginal people while helping shape initiatives that create meaningful and lasting change. Join a dedicated team committed to culturally safe service delivery, stronger community connections, and better outcomes for Aboriginal people across the Northern Rivers and NSW.

Where a position is identified

This is an Identified role, so the position is open only to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people. Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted: Confirmation of Aboriginality form or Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent
• identifies as an Aboriginal and/or Torres Strait Islander person
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community

Download the role description.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the requirements of the role and answer the two targeted questions below: Targeted Question 1 Tell me about a time you had to mentor a team member to manage/improve a project. What did you do and what if anything would you do differently next time? Targeted Question 2 Describe a time in a professional environment where you were juggling multiple competing tasks and deadlines. How did you manage the situation? What steps did you take to prioritise and deliver outcomes

Applications close Sunday, 25 October 2026 at 11:59 pm AEST.

Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Karina Boyd on 0472 849 101 or at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via [e-mail] Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified). Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.