Project Officer

Mohawk Valley Community College; Melbourne; Hybrid; AUD 77,000 - 94,000; Full time

Job summary

Mohawk Valley Community College is seeking a motivated Project Officer to provide project and operational support across Aged and Disability Services. The role involves system improvements, accreditation work, policy projects, and continuous improvement initiatives that deliver high-quality services to the community.

Responsibilities include system administration for Carelink+ and AlayaCare, developing processes, and reporting for audits and KPIs.

Qualifications

• Experience in coordinating and supporting projects across departments.
• Strong organisational skills with ability to handle competing priorities.
• Excellent written and verbal communication abilities.
• High proficiency in Microsoft Excel and related systems.
• Experience with quality, compliance, or accreditation frameworks.
• Strong stakeholder engagement, problem-solving and analytical abilities.
• Experience in aged and disability services or local government is advantageous.

Responsibilities

• Provide system administration support for Carelink+ and AlayaCare and other client management systems.
• Develop, implement and review system processes to support Aged Care Operations and allow efficient service delivery.
• Contribute to development of continuous improvement initiatives across the department.
• Lead and maintain projects, project plans and implementation reports.
• Prepare reports for audits, KPIs, funding targets and service performance monitoring.
• Engage with internal and external stakeholders to support project delivery and service improvement.

Skills

Project coordination

Org skills

Communication

Excel

Quality compliance

Stakeholder engagement

Aged care knowledge

Tools

Carelink+

AlayaCare

Job description

Project Officer
Reference Number: 11305
Closing Date: 11pm 23 October 2026

• Temporary full-time opportunity until April 2028


• Hybrid working opportunities available across Monday to Friday


• Aligned to Council Band 5 with salary commencing at $85,114.74 per annum plus 12% superannuation


• Support key projects, systems and quality initiatives within Aged and Disability Services

We are seeking a motivated Project Officer to provide project and operational support across Aged and Disability Services. Working closely the Senior Coordinator Aged Care Operations, you will support system improvements, quality and accreditation activities, policy projects, and continuous improvement initiatives that help deliver high-quality services to the community.

Key Responsibilities

• Provide system administration support for Carelink+ and AlayaCare, and other department Client Management Systems.


• Develop, implement, support and review system processes, systems enhancements to support Aged Care Operations, ensuring efficient service delivery, compliance, and continuous improvement.


• Contribute to the development of the department’s continuous improvement initiatives.


• Lead, develop and maintain projects, project plans, implementation and outcome reports and other project-related deliverables.


• Develop, analyse, and prepare reports for audits, departmental reporting requirements, KPIs, funding targets and service performance monitoring.


• Liaise with internal and external stakeholders to support project delivery, service improvement initiatives, and departmental objectives.

Skills & Experience

• Experience in project coordination, project support or project management.


• Strong organisational skills and ability to manage competing priorities.


• Excellent written and verbal communication skills.


• High-level proficiency in Microsoft Excel and corporate systems.


• Experience with quality, compliance or accreditation frameworks.


• Strong stakeholder engagement, problem-solving and analytical skills.


• Experience in aged and disability services, client management systems and/or local government will be highly regarded.

Next Steps

• Demonstrated project management experience.


• Experience with quality, compliance, and accreditation systems (desirable).


• Knowledge of aged care and disability services client management systems.


• Ability to work effectively across teams to implement systems and process improvements.


• Strong written and verbal communication skills.


• Excellent problem-solving, organisational, and stakeholder engagement skills.