Project Officer

Moonee Valley City Council; City of Melbourne; Hybrid; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Hybrid work

Temporary position until Apr 2028

Job summary

Moonee Valley City Council in Moonee Ponds VIC is seeking a Project Officer to support Aged and Disability Services, assisting with system improvements, quality initiatives, and accreditation activities to deliver high-quality community services.

Reporting to the Senior Coordinator Aged Care Operations, you will coordinate projects, manage reports and engage stakeholders to ensure compliant service delivery.

Qualifications

• Experience in project coordination, project support or project management.
• Strong organisational skills and ability to manage competing priorities.
• Excellent written and verbal communication skills.
• High-level proficiency in Microsoft Excel and corporate systems.
• Experience with quality, compliance or accreditation frameworks.
• Strong stakeholder engagement, problem-solving and analytical skills.
• Experience in aged and disability services, client management systems and/or local government will be highly regarded.

Responsibilities

• Provide system administration support for Carelink+ and AlayaCare, and other department Client Management Systems.
• Develop, implement, support and review system processes, systems enhancements to support Aged Care Operations, ensuring efficient service delivery, compliance, and continuous improvement.
• Contribute to the development of the department's continuous improvement initiatives.
• Lead, develop and maintain projects, project plans, implementation and outcome reports and other project-related deliverables.
• Develop, analyse, and prepare reports for audits, departmental reporting requirements, KPIs, funding targets and service performance monitoring.
• Liaise with internal and external stakeholders to support project delivery, service improvement initiatives, and departmental objectives.

Skills

Project coordination

Organisation

Communication

Excel

Quality/compliance

Stakeholder engagement

Aged care / disability services

Local government experience

Tools

Carelink+

AlayaCare

Job description

Project Officer

Moonee Valley City Council – Moonee Ponds VIC

Reference Number: 11305
Closing Date: 11pm 23 October 2026

• Temporary full-time opportunity until April 2028
• Hybrid working opportunities available across Monday to Friday
• Aligned to Council Band 5 with salary commencing at $85,114.74 per annum plus 12% superannuation
• Support key projects, systems and quality initiatives within Aged and Disability Services

We are seeking a motivated Project Officer to provide project and operational support across Aged and Disability Services. Working closely the Senior Coordinator Aged Care Operations, you will support system improvements, quality and accreditation activities, policy projects, and continuous improvement initiatives that help deliver high-quality services to the community.

Key Responsibilities

• Provide system administration support for Carelink+ and AlayaCare, and other department Client Management Systems.
• Develop, implement, support and review system processes, systems enhancements to support Aged Care Operations, ensuring efficient service delivery, compliance, and continuous improvement.
• Contribute to the development of the department's continuous improvement initiatives.
• Lead, develop and maintain projects, project plans, implementation and outcome reports and other project-related deliverables.
• Develop, analyse, and prepare reports for audits, departmental reporting requirements, KPIs, funding targets and service performance monitoring.
• Liaise with internal and external stakeholders to support project delivery, service improvement initiatives, and departmental objectives.

Skills & Experience

• Experience in project coordination, project support or project management.
• Strong organisational skills and ability to manage competing priorities.
• Excellent written and verbal communication skills.
• High-level proficiency in Microsoft Excel and corporate systems.
• Experience with quality, compliance or accreditation frameworks.
• Strong stakeholder engagement, problem-solving and analytical skills.
• Experience in aged and disability services, client management systems and/or local government will be highly regarded.