Project Officer

Turning Point Addiction Treatment, Research and Education; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangements

5 weeks annual leave + monthly day off

Job summary

Turning Point is seeking a Project Officer (HS2) to join the Specialist Clinical Services team in Melbourne. The role blends administration, coordination and project support within a busy healthcare setting, working closely with managers to keep projects, reporting and stakeholder activities on track.

The successful candidate will be highly organised with strong attention to detail, adept at building relationships with clinicians and funders, and able to manage multiple priorities while

Qualifications

• Degree in health, social sciences, public health, project management, business administration, or related field.
• Experience providing project coordination or administrative support in health, community or government settings.
• Strong organisational skills with ability to manage competing priorities and meet deadlines.
• Experience supporting projects, operational activities or service improvement initiatives.
• High-level written and verbal communication, including reports, minutes and correspondence.
• Experience maintaining procedures, databases or reporting systems.
• Strong interpersonal skills and the ability to engage diverse stakeholders.
• Understanding of quality, compliance and continuous improvement in healthcare or community service.

Responsibilities

• Provide project coordination and administrative support across Specialist Clinical Services.
• Support planning, implementation, monitoring and evaluation of service initiatives and funded programs.
• Coordinate meetings, forums, presentations and stakeholder engagement activities.
• Prepare agendas, minutes, action registers and follow-up on outstanding actions.
• Assist with monthly, quarterly and annual reports for internal stakeholders and funding bodies.
• Develop, maintain and review reporting tools, databases and documentation systems.
• Support data collection, reporting and service monitoring activities.
• Assist with reviewing and maintaining policies, procedures and operational documentation.
• Support quality, compliance and continuous improvement activities.
• Assist with development of newsletters, resources, presentations and communication materials.
• Build and maintain effective relationships with clinicians, managers, funders and partner organisations.
• Provide administrative support to ensure smooth operation of Specialist Clinical Services.

Skills

Project coordination

Administrative support

Stakeholder engagement

Report writing

Microsoft Office

Education

Relevant tertiary qualification in health, social sciences, public health, project management, business administration or related field

Tools

Microsoft Office

Job description

Project Officer

• Permanent Full Time | 5 weeks annual leave plus monthly day off
• Richmond | Vibrant inner-city location with easy access to public transport and cafes
• Hybrid Working Arrangements Available

Turning Point

Turning Point is a national leader in alcohol and other drug (AOD) treatment, research and education. Our aim is to reduce alcohol and other drug-related harm to individuals, families and communities through evidence-based services that support recovery and wellbeing.

We are seeking a highly organised and proactive Project Officer (HS2) to join our Specialist Clinical Services team.

This is an excellent opportunity for someone who enjoys a varied role combining administration, coordination and project support within a busy healthcare environment. Working closely with the Manager, Specialist Clinical Services and other service leaders, you will help ensure projects, reporting requirements, stakeholder activities and operational priorities remain organised and on track.

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role

The Project Officer provides project, coordination and administrative support across Turning Point's Specialist Clinical Services portfolio.

The role supports the day-to-day coordination of projects and programs, reporting activities, stakeholder engagement, meetings, documentation management and operational initiatives. You will play a key role in supporting service delivery through effective administration, project coordination and continuous improvement activities.

This position would suit a person who is highly organised, has excellent attention to detail and enjoys working collaboratively to support a range of clinical and operational priorities.

Key Responsibilities

• Provide project, coordination and administrative support across Specialist Clinical Services.
• Support the planning, implementation, monitoring and evaluation of service initiatives and funded programs.
• Coordinate meetings, forums, presentations and stakeholder engagement activities.
• Prepare agendas, minutes, action registers and follow up outstanding actions.
• Assist with the preparation of monthly, quarterly and annual reports for internal stakeholders and funding bodies.
• Develop, maintain and review reporting tools, databases and documentation systems.
• Support data collection, reporting and service monitoring activities.
• Assist with reviewing and maintaining policies, procedures and operational documentation.
• Support quality, compliance and continuous improvement activities.
• Assist with the development of newsletters, resources, presentations and communication materials.
• Build and maintain effective relationships with clinicians, managers, funders and partner organisations.
• Provide administrative support to ensure the smooth operation of Specialist Clinical Services.

About You

You are an organised and dependable professional who enjoys coordinating multiple activities and supporting teams to achieve their goals.

Essential

• Relevant tertiary qualification in health, social sciences, public health, project management, business administration or a related field.
• Demonstrated experience providing project, coordination and/or administrative support within a health, community or government setting.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
• Experience supporting projects, operational activities or service improvement initiatives.
• High-level written and verbal communication skills, including experience preparing reports, minutes and professional correspondence.
• Experience maintaining procedures, documentation, databases or reporting systems.
• Strong interpersonal skills and the ability to build effective working relationships with a diverse range of stakeholders.
• Understanding of quality, compliance and continuous improvement principles within a healthcare or community service environment.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
• Commitment to Eastern Health's values and person-centred approach to care.

Desirable

• Additional training or qualifications in project management, business administration or quality improvement.
• Experience working within alcohol and other drug, mental health, community health or integrated care settings.
• Experience supporting government-funded programs and reporting requirements.
• Experience using reporting or project management systems.
• Demonstrated ability to identify and implement improvements to administrative processes and ways of working.

Why Join Us?

• Supportive and collaborative team environment.
• Opportunity to work across a diverse range of services and programs.
• Professional development opportunities.
• Meaningful work supporting services that improve outcomes for people affected by alcohol and other drug issues.

What we offer

Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:

• Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.
• Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.
• Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
• Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.

Feel like this role suits you?

You must be eligible to work in Australia.

Appointment Requirements

Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.

Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.

Our commitments

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.

Our Values in Action

Respect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead