Project Manager – National POS Rollout

Professional Search Group; Melbourne; Remote; AUD 120,000 - 140,000; Full time

Benefits offered by this job

Remote work flexibility

National travel support

Job summary

Professional Search Group is seeking an experienced Project Manager to lead the nationwide POS rollout for a major Australian retailer. You will drive end-to-end delivery across store networks, coordinating with IT, operations, and vendor partners while travelling to sites to ensure successful go-lives.

The role focuses on integrating Salesforce POS with NetSuite ERP, pilot deployments, and ongoing hypercare support through the multi-year project lifecycle.

Qualifications

• Proven PM experience delivering store-level retail technology implementations or field rollouts.
• Hands-on or strong familiarity with Salesforce POS and NetSuite ERP environments.

Responsibilities

• Rollout Execution: manage multi-year deployment for POS hardware/software across national locations to mid-2028.
• On-Site Implementation: travel to store sites (~70% nationally) to oversee go-lives and hypercare.
• System Integration: ensure data flow between Salesforce POS and NetSuite ERP.
• Stakeholder Management: engage regional store managers and external vendors.
• Risk & Issue Management: identify risks and contingency plans to hit timelines and budget.
• Change & Training Facilitation: train store personnel on new POS systems.

Skills

PM Experience

Salesforce POS

NetSuite ERP

Mobility

Retail Operations

Vendor Management

Tools

Project tools

Job description

Project Manager – National POS Rollout

• Package: Up to $135,000 ~ $140,000

• Location: Ideally Melbourne based (HQ in Melbourne) but not essential

• Contract Type: Fixed-Term Contract (12 months intially)

• Travel: ~70% National Travel (In-store implementations)

About the Client

Our client is an iconic, well-known Australian retail brand undergoing a major digital transformation across its national footprint. To lead the charge on a critical in-store technology upgrade, they are seeking an experienced Project Manager for a fixed-term engagement to drive the national rollout of their new Point of Sale (POS) solution.

The Opportunity

You will be responsible for end-to-end delivery of the new POS system across retail store networks nationwide. Working closely with store teams, IT stakeholders, and vendor partners, you will ensure seamless integration with the core NetSuite ERP while managing hands‑on deployment in the field across the multi-year project lifecycle.

• Key Tech Stack: Salesforce (POS) & NetSuite (ERP)

Key Responsibilities

• Rollout Execution: Own and manage the multi-year deployment schedule for POS hardware and software across national store locations through mid-2028.

• On-Site Implementation: Travel to store sites (~70% national travel) to oversee go-lives, user adoption, vendor activities, and hypercare support.

• System Integration: Work alongside technical teams to ensure seamless data flow and integration between Salesforce POS and NetSuite ERP.

• Stakeholder Management: Build strong relationships with regional store managers, retail operations teams, and external technology vendors.

• Risk & Issue Management: Proactively identify project risks, store disruption bottlenecks, and contingency plans to keep deployments on time and within budget.

• Change & Training Facilitation: Partner with retail ops to ensure store personnel are well‑trained and confident operating the new POS systems.

What You Bring

• Proven PM Experience: Demonstrated track record delivering store‑level retail technology, POS implementations, or field rollouts.

• Tech Experience: Hands‑on experience or strong familiarity with Salesforce (POS) and NetSuite (ERP) environments is highly regarded.

• Mobility & Flexibility: Willingness and ability to travel up to 70% nationally during active rollout phases.

• Retail Acumen: A deep understanding of retail store operations, trading hours, and the practical challenges of in‑store tech deployments.

Why Apply?

• Iconic Brand: Attach your name to a flagship transformation for one of Australia's premier retailers.

• Long-Term Stability: High likelihood of contract extension

• Ultimate Location Flexibility: Based anywhere in Australia with remote work flexibility possible

• Package: $120,000~$125,000 + super