Senior Project Manager - Retail Technology

Halcyon Knights; Melbourne; Presencial; AUD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Halcyon Knights in Melbourne is seeking an experienced Senior Project Manager to lead a major enterprise retail technology program. You will own end-to-end delivery of a next-generation POS and unified commerce platform, serving as the key link between the customer, technology teams and partners.

The role covers discovery through build, pilot and implementation, with ownership across the full delivery lifecycle and governance, RAID and change control. Strong stakeholder management is essential.

Formación

• 8+ years' experience delivering large-scale enterprise technology programs.
• Strong end-to-end project or program delivery experience.
• Experience delivering customer-facing professional services or complex technology implementations.
• Strong governance, RAID, executive reporting and stakeholder management capability.
• Commercial experience managing budgets, SOWs and change requests.
• Experience coordinating third-party vendors and multidisciplinary technology teams.
• Excellent written and verbal communication skills.
• PMP, PRINCE2 or equivalent experience/certification.

Responsabilidades

• Own delivery across scope, schedule, budget, quality and resourcing.
• Establish and manage project governance, SteerCos, reporting, RAID and change control.
• Coordinate structured discovery, requirements and solution design workshops.
• Manage senior customer stakeholders and executive-level communications.
• Build and maintain integrated delivery plans, milestones and dependencies.
• Coordinate internal technical teams, third-party vendors and implementation partners.
• Manage project financials, SOW deliverables and commercial change requests.
• Lead delivery through solution definition, build, configuration, UAT and pilot deployment.
• Manage risks, issues and escalation pathways.
• Coordinate transition into ongoing support following implementation.

Conocimientos

Years of experience

Stakeholder management

Executive reporting

Communication

Educación

PMP/PRINCE2 certification

Herramientas

PMO tools

Descripción del empleo

We're looking for an experienced Senior Project Manager / Delivery Lead to lead a major enterprise retail technology program in Melbourne.

You'll take ownership of the end-to-end delivery of a next-generation Point of Sale and unified commerce platform, acting as the key link between the customer, technology delivery teams and third-party partners.

The program will progress from discovery and solution definition through build, pilot and implementation, giving you ownership across the full delivery lifecycle.

What you'll be doing

• Own delivery across scope, schedule, budget, quality and resourcing
• Establish and manage project governance, SteerCos, reporting, RAID and change control
• Coordinate structured discovery, requirements and solution design workshops
• Manage senior customer stakeholders and executive-level communications
• Build and maintain integrated delivery plans, milestones and dependencies
• Coordinate internal technical teams, third-party vendors and implementation partners
• Manage project financials, SOW deliverables and commercial change requests
• Lead delivery through solution definition, build, configuration, UAT and pilot deployment
• Manage risks, issues and escalation pathways
• Coordinate transition into ongoing support following implementation

What we’re looking for

• 8+ years' experience delivering large-scale enterprise technology programs
• Strong end-to-end project or program delivery experience
• Experience delivering customer-facing professional services or complex technology implementations
• Strong governance, RAID, executive reporting and stakeholder management capability
• Commercial experience managing budgets, SOWs and change requests
• Experience coordinating third-party vendors and multidisciplinary technology teams
• Excellent written and verbal communication skills
• PMP, PRINCE2 or equivalent experience/certification

Experience delivering POS, store systems, unified commerce or broader retail technology programs would be highly regarded.

You’ll be joining a highly visible program requiring someone who can bring structure to complexity, confidently manage senior stakeholders and maintain strong commercial and delivery discipline throughout.