Project Manager, Digital Uplift

EGM Recruitment; Adelaide; On-site; AUD 120,000 - 155,000; Full time

Job summary

Lutheran Homes Group is seeking a Project Manager to lead the Digital Uplift program, implementing ERP and CRM solutions across SA and VIC. This 12-month fixed-term contract sits in Operations and requires coordinating internal teams, external consultants, and stakeholders including a Steering Committee.

You will oversee day-to-day activities, manage risks, and ensure milestones are delivered on time and within budget, driving smooth adoption of new systems.

Qualifications

• Requires a degree in Business, IT, or PM and professional certification (PMP, PRINCE2 or Agile).
• Demonstrated ERP implementation experience with strong vendor coordination.
• Proven ability to manage complex interdependencies and multiple software vendors.

Responsibilities

• Oversee project execution to meet milestones, budget, and scope.
• Identify, document, and mitigate project risks.
• Coordinate interdependencies between software providers and teams.
• Track progress and escalate budget/time changes to sponsor.
• Manage project resources and consultants as required.
• Liaise with Steering Committee to ensure outcomes.
• Control program budget with the delivery partner to avoid overruns.
• Facilitate monthly status reporting to sponsor and Steering Committee.
• Collaborate on change management initiatives for adoption.
• Support staff engagement and readiness through change plans.

Skills

PM Certification

Stakeholder Management

Risk Management

Budget & Forecasting

Change Management

Education

Bachelor’s degree in Business/IT/PM

Tools

ERP systems

CRM systems

Job description

Lutheran Homes Group (LHG) is a leading provider of home and community support, retirement living and residential care services across South Australia and Victoria. They are committed to creating sustainable, high-quality communities that improve the lives of their residents. Through recent acquisitions and organic growth, the business has scaled significantly and this role sits inside that growth, integrating new sites, and building the systems and processes to support the organisation’s future.

The Opportunity

Lutheran Homes Group is seeking a new Project Manager on a 12 month Fixed Term Contract within their Operations function to lead and deliver their Digital Uplift program, including the integration and implementation of new ERP and CRM solutions.

This role is critical in ensuring the successful execution of the Digital Uplift program by managing day-to-day project activities, coordinating resources, and overseeing project milestones. LHG’s leadership team is incredibly invested in the program of work, and the opportunities it will create for the business.

As the key internal point of contact for program-related matters, the Project Manager will provide oversight, risk management, and issue escalation to ensure the program stays on track. They will work closely with internal teams, including Business Analyst and Change resources, external consultants, and stakeholders, including the Steering Committee, to drive project success.

Key Responsibilities

• Oversee project execution, ensuring milestones and deliverables are met on time, within budget, and to scope.
• Identify, document, and mitigate risks associated with project delivery.
• Manage interdependencies between software providers and internal teams to minimise conflicts and delays.
• Track progress against the approved plan and elevate any budget/time changes to the program sponsor.
• Manage and coordinate LHG project resources and consultants as required.
• Liaise with relevant stakeholders, including the Steering Committee, to ensure successful project outcomes.
• Manage the program budget with the delivery partner to prevent overruns.
• Facilitate monthly status reporting to the program sponsor and Steering Committee.
• Work with the Change Lead to implement change management initiatives for smooth adoption of new systems and processes.
• Collaborate with organisational leaders to develop and execute change and communication plans supporting staff engagement and readiness.

Skills and Experience

• Bachelor’s degree in Business, IT, Project Management, or a related field.
• Project Management experience with a certification in project management methodologies such as PMP, PRINCE2, or Agile.
• Demonstrated success in implementing an ERP solution, experience of interacting with TechnologyOne and / or eCase would be advantageous.
• Proven experience managing multiple software vendors and complex project interdependencies.
• Strong relationship building skills with internal and external stakeholders, ability to lead cross-functional teams and drive collaboration.
• Proficiency in identifying and mitigating project risks.
• Proficiency in project budgeting, forecasting, and financial reporting.
• Excellent verbal and written communication skills, including the ability to present to executive audiences.