Program Manager--Transition and Transformation

HCLTech - Australia and New Zealand; City of Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

HCLTech Australia is seeking a seasoned Program Manager to lead large-scale Transition and Transformation initiatives across Infrastructure and Application Services in Melbourne. You will drive delivery leadership, executive stakeholder engagement, and ensure programs achieve measurable business outcomes while aligning with governance standards.

Responsibilities include managing scope, schedules, budgets, resources, and benefits realization across multi-workstream programs, mentoring managers,

Qualifications

• 12+ years of Project and Program Management experience leading large-scale Transition and Transformation programs.
• Proven experience managing global, cross-functional teams and multiple concurrent workstreams.
• Strong fundamentals in scope, deliverables, milestones, baselines, RAID, change control, financials and benefits tracking.

Responsibilities

• Lead end-to-end delivery of complex Transition and Transformation programs across Infrastructure and Applications.
• Manage scope, schedules, budgets, resources, risks, dependencies, milestones, deliverables, and benefits realization.
• Track performance against baselines and drive timely corrective actions.
• Ensure delivery aligns with contractual commitments, business objectives, and governance standards.
• Mentor Project Managers and remove delivery roadblocks.

Skills

Program Management

Leadership

Stakeholder Management

Cross-functional Teams

Budgeting & P&L

Delivery Oversight

Education

Bachelor’s degree in IT/Engineering/Business

PMP Certification

Tools

ServiceNow

Power BI

Azure DevOps

Job description

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

At HCLTech Australia, we value the unique perspective and contributions of all individual and we actively encourage applications from Aboriginal and Torres Strait Islander people to apply for this role.

Are you ready to be an important part of this ever-transformational journey?

Role Overview

We are seeking an experienced Program Manager to lead large-scale Transition and Transformation initiatives across Infrastructure and Application Services. The role requires strong delivery leadership, executive stakeholder engagement, commercial awareness, and the ability to drive complex, multi-workstream programs to measurable business outcomes.

Key Responsibility

• Lead end-to-end delivery of complex Transition and Transformation programs across Infrastructure and Applications.
• Manage scope, schedules, budgets, resources, risks, dependencies, milestones, deliverables, and benefits realization.
• Track performance against approved baselines and drive timely corrective actions.
• Ensure delivery aligns with contractual commitments, business objectives, and governance standards.

Stakeholder & Executive Management

• Build trusted relationships across customers, partners, vendors, and internal teams.
• Provide clear program reporting, strategic recommendations, and decision support to CXO-level stakeholders.
• Lead steering committees, governance reviews, and stakeholder workshops.
• Lead and motivate geographically distributed, cross-functional teams.
• Create a culture of accountability, collaboration, innovation, and continuous improvement.
• Mentor Project Managers and remove delivery roadblocks.

Transition & Transformation Delivery

• Lead service transitions, modernization initiatives, cloud programs, application transformations, cutovers, migrations, stabilization, and operational readiness.
• Drive measurable service improvements and business value across multi-vendor environments.
• Manage program budgets, forecasts, resource plans, financial performance, and P&L considerations.
• Understand and manage Statements of Work, contractual obligations, commercial constructs, and change requests.
• Support regional RFP, RFI, and RFQ responses, solution workshops, effort estimates, staffing plans, and proposal development.

Digital, Agile & AI-Enabled Delivery

• Promote Agile, Waterfall, and Hybrid delivery practices appropriate to the engagement.
• Apply GenAI and automation to improve planning, reporting, governance, risk analysis, knowledge management, and team productivity.
• Stay current with emerging technologies, delivery methods, and industry trends.

Required Experience & Knowledge

• 12+ years of Project and Program Management experience, including leadership of large-scale Transition and Transformation programs.
• Proven experience managing global, cross-functional teams and multiple concurrent workstreams.
• Strong command of project fundamentals including scope, deliverables, milestones, baselines, critical paths, RAID, change control, financials, and benefits tracking.
• Sound understanding of Infrastructure Services including Data Centre, Cloud, Network, Cyber Security, Digital Workplace, and IT Service Management.
• Understanding of enterprise Applications, ERP and non-ERP solutions, SDLC, application modernization, and integration programs.
• Industry and domain awareness across diverse enterprise environments.

Tools & Delivery Methods

Platforms & Reporting ServiceNow, Power BI and Azure DevOps (preferred)

Ways of Working Agile, Waterfall and Hybrid delivery methods

Qualifications

• MANDATORY · PMP® certification · Bachelor’s degree in IT, Engineering, Business, or a related discipline PREFERRED PgMP, PRINCE2, SAFe, Scrum Master, ITIL, or relevant Cloud certification.
• Governance, Risk & Reporting
• Team Leadership & Coaching

Why Us

• Our company is extremely diverse with 165 nationalities represented.
• We offer the opportunity to work with colleagues across the globe.
• We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.
• We offer comprehensive benefits for all employees.
• We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Data Privacy Notice | HCL Technologies

• We are committed to respecting your privacy and for the protection of your personal data. Your personal data will be collected and processed in line with our candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice. This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data. By replying to this email or submitting any personal data to HCLTech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice”.