Project Manager

Akkodis; Brisbane; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working model

Opportunity for contract extension

Lead strategic initiatives

Job summary

A leading consultancy firm is seeking two experienced Principal Project Managers to lead high-profile enterprise transformation initiatives. The roles involve developing business cases, engaging stakeholders, and delivering complex projects in a hybrid work model based in Brisbane. Ideal candidates will have strong backgrounds in SAP transformations, stakeholder engagement, and business case development. Relevant qualifications in IT, Business, or Project Management are essential, alongside certifications like PRINCE2 or PMP.

Qualifications

• Proven experience in delivering SAP transformation or upgrade programs.
• Strong experience in business case development and investment planning.
• Deep understanding of SAP environments and migration strategies.
• Experience in managing complex enterprise stakeholders.
• Strong governance and risk management capabilities.

Responsibilities

• Lead development of a comprehensive SAP transition business case.
• Conduct detailed options analysis for transformation projects.
• Engage senior stakeholders and enterprise architects.
• Establish governance and reporting frameworks.
• Define future-state solutions involving AI capabilities.

Skills

SAP transformation or upgrade programs

Business case development

Stakeholder engagement

Governance and risk management

CRM and case management systems

Education

Relevant tertiary qualifications in IT, Business, or Project Management

PRINCE2, PMP, or equivalent certification

Job description

What's in it for you?

• Initial 6-month contract with further extensions
• Opportunity to lead high-profile, enterprise transformation initiatives
• Hybrid working model in Brisbane CBD

Role - Principal Project Manager

We are seeking two experienced Principal Project Managers to lead strategic transformation initiatives within a large government environment. Both roles will play a critical part in developing robust business cases and, subject to approval, progressing into delivery of complex, high-impact programs.

Employment Type and Duration

Contract (Initial 6 months + potential 6-month extension)

Work Model

Hybrid

Location

Brisbane CBD

Role 1: SAP Transition Project

The SAP Transition Project is focused on developing a business case to transition the current SAP environment to a shared services model. This includes defining preferred options, costs, risks, and benefits to support an informed investment decision.

Key Responsibilities

• Lead development of a comprehensive SAP transition business case
• Conduct detailed options analysis, including costs, risks, and benefits
• Engage senior stakeholders and enterprise architects
• Establish governance, reporting, and decision-making frameworks
• Prepare for transition delivery or pivot to SAP upgrade planning if required

Required Skills & Experience

• Proven experience delivering SAP transformation or upgrade programs
• Strong business case development and investment planning experience
• Deep understanding of SAP environments and migration strategies
• Experience managing complex enterprise stakeholders
• Strong governance and risk management capabilities

Role 2: Lands Contact Centre Transformation Project

This project focuses on transforming customer experience through the design and implementation of a contemporary omni-channel contact centre capability. The solution will integrate call centre services, CRM, case management, knowledge management, and AI-enabled functionality. The initial phase centres on business case development, with delivery to follow via a phased implementation approach if approved.

Key Responsibilities

• Lead development of a business case for a modern contact centre solution
• Reimagine end-to-end customer experience with business stakeholders
• Define future-state solutions including CRM, case management, and AI capabilities
• Engage enterprise architects and senior stakeholders
• Oversee phased delivery and benefits realisation if approved

Required Skills & Experience

• Experience delivering contact centre or customer experience transformation projects
• Strong knowledge of CRM, omni-channel platforms, and case management systems
• Exposure to AI-enabled service delivery (desirable)
• Strong business case development and stakeholder engagement skills
• Experience managing complex, phased transformation programs

Qualifications

• Relevant tertiary qualifications in IT, Business, or Project Management
• PRINCE2, PMP, or equivalent certification (desirable)

If you have what it takes to thrive in this role and want to know more, please reach out to Isha Khanna at [e-mail].

Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds.