Project Manager

ELMO Software; Melbourne; On-site; AUD 90,000 - 125,000; Full time

Job summary

ELMO Software Pty Ltd in Melbourne is seeking a Project Manager to lead end-to-end SaaS implementations. You will be the primary liaison across business and technical teams, ensuring projects are delivered on time, in scope, and with a superior customer experience.

Ideal candidates have a proven SaaS delivery track record, strong stakeholder management skills, and experience with Waterfall, Agile or hybrid methodologies.

Qualifications

• Proven track record as a Project Manager in a SaaS implementation environment.
• Strong relationship-builder with internal and external stakeholders including senior sponsors and technical teams.
• Solid knowledge of project management methodologies (Waterfall, Agile or hybrid).
• Experience working with end users, business owners, and technology teams to drive project outcomes.
• Good understanding of software delivery and how it intersects with client change management.
• PM qualifications (e.g. PRINCE2, PMP) with proven delivery experience are highly regarded.
• Comfortable operating with ambiguity and navigating complex stakeholder environments.

Responsibilities

• Own and manage project timelines, resolving scheduling conflicts and keeping delivery on track.
• Guide customer project managers and project teams using ELMO’s implementation methodology.
• Keep stakeholders informed with clear, regular updates on status, milestones, risks and issues.
• Identify and manage project risks and dependencies, proactively resolving issues to ensure successful outcomes.
• Manage changes to scope, schedule and cost with minimal disruption and clear impact communication.
• Maintain clear, comprehensive project documentation from kickoff through closure.
• Build strong client relationships, ensuring deliverables meet agreed requirements and drive adoption of SaaS solutions.

Skills

Project management

Relationship builder

Stakeholder management

Agile/Waterfall hybrid

SaaS delivery

Change management

Education

PRINCE2

PMP

Job description

Job Category: Program & Project Management

Who we are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand. With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows. Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Reimagine What's Possible- We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers– Everything we do is designed to positively impact our customers.
• Help Others Thrive- Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic- We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

As a Project Manager working on SaaS Implementations, you’ll lead end‑to‑end delivery of ELMO solutions for our customers. You’ll be the primary point of contact across business and technical teams, ensuring projects are delivered on time, in scope, and with a great customer experience.

What you’ll be focused on:

• Own and manage project timelines, resolving scheduling conflicts and keeping delivery on track
• Guide customer project managers and project teams using ELMO’s implementation methodology
• Keep stakeholders informed with clear, regular updates on status, milestones, risks, and issues
• Identify and manage project risks and dependencies, proactively resolving issues to ensure successful outcomes
• Manage changes to scope, schedule, and cost with minimal disruption and clear impact communication
• Maintain clear, comprehensive project documentation from kickoff through to closure
• Build strong client relationships, ensuring deliverables meet agreed requirements and drive adoption of our SaaS solutions

More about you:

• Proven track record as a Project Manager in a SaaS implementation environment
• Strong relationship‑builder with both internal and external stakeholders (including senior business sponsors and technical teams)
• Solid knowledge and hands‑on experience with project management methodologies (e.g. Waterfall, Agile or hybrid)
• Experience working with end users, business owners, and technology teams to drive project outcomes
• Good understanding of software delivery / development processes and how they intersect with client change management
• PM qualifications (e.g. PRINCE2, PMP) with proven delivery experience are highly regarded
• Comfortable operating with ambiguity, navigating complex stakeholder environments, and bringing structure to change
• Or, you’re an experienced HRIS/Payroll or SaaS implementation consultant looking to move formally into Project Management and own the full project lifecycle

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.