Project Coordinator (Part time, 3 days per week)

Miele; Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Quarterly Life Leave

Personal development

Employee discounts

Wellbeing programs

Recognition

Job summary

Miele Australia is seeking a Project Coordinator to manage end-to-end delivery of premium appliance projects for residential and commercial developments. You will coordinate orders, build relationships with builders, developers and internal teams to keep projects on track from enquiry through to delivery.

The role requires strong organisation, excellent communication, and experience in project coordination or sales support within construction or related industries.

Qualifications

• Excellent organisational and time management skills with the ability to coordinate multiple priorities.
• Strong customer service focus and the ability to build lasting relationships with internal and external stakeholders.
• Excellent written and verbal communication skills.
• High attention to detail with the ability to manage complex administrative processes.
• Exposure to CRM systems and Microsoft Office in a project environment.

Responsibilities

• Coordinate project orders from enquiry through to completion, ensuring accurate order processing, scheduling and delivery
• Build and maintain strong relationships with builders, developers, site managers and other key project stakeholders throughout the project lifecycle
• Support Business Development Managers by managing customer enquiries, maintaining CRM records and coordinating project documentation
• Liaise with Planning, Finance, Customer Service and Logistics teams to ensure projects are delivered on time and customer expectations are met
• Monitor project progress, provide regular updates and proactively resolve issues that may impact delivery or customer satisfaction
• Prepare reports, maintain accurate records and ensure compliance with company policies, supply agreements and commercial processes
• Contribute to continuous improvement by identifying opportunities to enhance project coordination, operational efficiency and the customer experience

Skills

Organisational skills

Customer service

Communication

Attention to detail

Project coordination

Relationship building

Time management

Sales support

Industry knowledge

Stakeholder management

Education

Business qualification or relevant industry experience

Tools

CRM systems

Microsoft Office

Job description

About Miele

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele's Direct to Customer Projects team and play a key role in delivering premium appliance solutions for some of Australia's leading residential and commercial developments. As a Project Coordinator, you'll work closely with Business Development Managers, builders, developers and internal stakeholders to ensure projects progress smoothly from initial order through to final delivery. This is an exciting opportunity for a highly organised and customer-focused professional who enjoys building relationships, coordinating multiple projects and contributing to the success of a collaborative sales team. Every day offers variety, responsibility and the chance to make a real impact on customer outcomes.

Your Responsibilities

• Coordinate project orders from enquiry through to completion, ensuring accurate order processing, scheduling and delivery
• Build and maintain strong relationships with builders, developers, site managers and other key project stakeholders throughout the project lifecycle
• Support Business Development Managers by managing customer enquiries, maintaining CRM records and coordinating project documentation
• Liaise with Planning, Finance, Customer Service and Logistics teams to ensure projects are delivered on time and customer expectations are met
• Monitor project progress, provide regular updates and proactively resolve issues that may impact delivery or customer satisfaction
• Prepare reports, maintain accurate records and ensure compliance with company policies, supply agreements and commercial processes
• Contribute to continuous improvement by identifying opportunities to enhance project coordination, operational efficiency and the customer experience

What We Are Looking For

• Excellent organisational and time management skills with the ability to coordinate multiple priorities
• Strong customer service focus and the ability to build lasting relationships with internal and external stakeholders
• Excellent written and verbal communication skills
• High attention to detail with the ability to manage complex administrative processes accurately
• Intermediate Microsoft Office skills and experience using CRM systems
• Experience in project coordination, sales support or customer service
• Exposure to the construction, residential development or building industry
• Experience working with builders, developers or trade customers
• Business qualification or relevant industry experience

Our Benefits

• Hybrid working that blends flexibility and connection
• Quarterly Life Leave – one paid day each quarter to recharge
• Personal development and career opportunities
• Employee discounts
• Access to a wide range of wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support
• Experience meaningful recognition for both individual accomplishments and team successes

Miele ist seit mehr als 125 Jahren ein familiengeführtes Unternehmen. Aus dieser Tradition heraus ist uns eine gesunde Balance zwischen den Anforderungen und der Wertschätzung unserer Mitrarbeitenden sehr wichtig. Neben unserem Ziel, "immer besser" zu werden, welches unsere Mitarbeitenden mit ihrem Fachwissen, ihrem Ehrgeiz und ihrem Vorausdenken vertreten, wollen wir dafür sorgen, dass jede/r unser gutes Arbeitsklima bei Miele erleben und davon profitieren kann. Das Leben und Weitergeben unserer Miele-Werte sowie das Arbeiten im Team an der Weiterentwicklung unserer innovativen Produkte sind wichtige Bestandteile der Miele-Kultur an jedem unserer 50 Standorte. Wie wird man als Familienunternehmen Weltmarktführer im Premiumsegment für Hausgeräte und gefragter Partner für Lösungen in der Gewerbe- und Medizintechnik? Indem man den Anspruch hat, es immer besser zu machen und immer besser zu werden. Diese Haltung macht das Arbeiten bei Miele und den Erfolg unserer Produkte aus. Unsere Mitarbeitenden können sich darauf verlassen: Wer unser Qualitätsstreben lebt, der wächst persönlich und fachlich daran mit. Ganz gleich ob Auszubildende oder Führungskräfte. Mach deinen Anspruch zu deiner Herausforderung - ob in Gütersloh, Melbourne oder Singapur. Werde einer von 23.000 Mitarbeitenden in 50 Ländern der Welt, die sich täglich dafür einsetzen, unsere Produkte noch besser zu machen und hilf uns, unsere innovative Führungsposition weiter auszubauen.