Miele Consultant | Part-Time (30 Hours per Week)

6000 Miele Australia (VG AU); Western Australia; Presencial; AUD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly Life Leave

Personal development and careerOpport.

Employee discounts

Wellbeing programs

Recognition for achievements

Descripción de la vacante

Join Miele's Experience Centre team as a Sales Consultant in Australia, guiding customers through their purchasing journey with expert product advice and a focus on premium brands. You will build lasting relationships, showcase product features, and contribute to a memorable customer experience that aligns with Miele's commitment to quality and performance.

This role emphasizes consultative selling, ongoing product training, and collaboration with colleagues to maintain high presentation

Formación

• Previous experience in retail, customer service or consultative sales.
• A genuine passion for delivering exceptional customer experiences.
• Excellent communication and relationship-building skills.
• A proactive and results-driven approach with the ability to achieve sales targets.

Responsabilidades

• Deliver exceptional customer experiences by providing personalised product advice and consultative sales solutions
• Build strong customer relationships and guide customers through the entire sales journey, from enquiry through to purchase
• Demonstrate Miele products and their features to help customers make informed purchasing decisions
• Achieve individual and team sales targets while maintaining Miele's premium customer service standards
• Maintain a high standard of presentation throughout the Experience Centre, ensuring products and displays are showcased at their best
• Work collaboratively with colleagues to deliver a seamless customer experience and support store operations
• Maintain up-to-date product knowledge through ongoing training and development

Conocimientos

Retail experience

Customer service

Communication skills

Consultative sales

Descripción del empleo

About Miele

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele's Experience Centre team and become part of a premium retail environment where exceptional customer experiences come to life. As a Sales Consultant, you'll guide customers through their purchasing journey by understanding their needs, providing expert product advice and showcasing the quality, innovation and performance that define the Miele brand. This is more than a retail sales role. It's an opportunity to build lasting customer relationships, create memorable experiences and help customers make informed decisions on products designed to last for generations.

Your Responsibilities

• Deliver exceptional customer experiences by providing personalised product advice and consultative sales solutions
• Build strong customer relationships and guide customers through the entire sales journey, from enquiry through to purchase
• Demonstrate Miele products and their features to help customers make informed purchasing decisions
• Achieve individual and team sales targets while maintaining Miele's premium customer service standards
• Maintain a high standard of presentation throughout the Experience Centre, ensuring products and displays are showcased at their best
• Work collaboratively with colleagues to deliver a seamless customer experience and support store operations
• Maintain up-to-date product knowledge through ongoing training and development

What We Are Looking For

• Must-have Previous experience in retail, customer service or consultative sales
• A genuine passion for delivering exceptional customer experiences
• Excellent communication and relationship-building skills
• A proactive and results-driven approach with the ability to achieve sales targets

Our Benefits

• Quarterly Life Leave: one paid day each quarter to recharge
• Personal development and career opportunities
• Employee discounts
• Access to a wide range of wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support
• Experience meaningful recognition for both individual accomplishments and team successes

For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations.

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more ...