Program Team Leader, Disability Services & Life Skills

The Flagstaff Group; Wollongong City Council; On-site; AUD 43,000 - 48,000; Full time

Benefits offered by this job

Leadership opportunities

Learning & development

Salary packaging

Job summary

The Flagstaff Group is seeking a hands-on Program Team Leader in Illawarra to guide our Life Choices programs and help participants build confidence, life skills and pathways into employment or further learning. You will lead a dedicated team, plan activities, monitor outcomes and ensure high-quality service delivery in our community-focused setting.

You come from education, disability or youth work backgrounds, bring strong communication and organisation, and are committed to empowering people

Qualifications

• Tertiary qualifications in Community Services, Education, Training & Assessment OR 2+ years relevant experience.
• High-level communication skills and confidence engaging with a wide range of people.
• Strong organisational skills and ability to manage competing priorities.
• Excellent digital and administrative capability (Microsoft Suite + internal systems).
• A genuine commitment to supporting people with a disability to achieve life, learning and independence goals.
• Current NSW Driver's Licence.
• First Aid (or willingness to obtain).
• National Police Check, Working With Children Check & NDIS Worker Screening (or willingness to obtain).

Responsibilities

• Contribute to the creation and delivery of program initiatives that help participants build confidence and pathways into employment or further learning.
• Manage staff performance, provide constructive feedback and support ongoing development.
• Plan, schedule and run meetings with participants and stakeholders
• Interpret NDIS plans and set SMART goals aligned with individual needs.
• Prepare assessments, reports, progress notes and evidence supporting NDIS funding requirements
• Maintain accurate documentation and ensure compliance with NDIS Quality & Safeguards.
• Oversee scheduling, rostering and service delivery across Life Choices programs in the Shoalhaven region.
• Build strong collaborative relationships with schools, families, carers, community partners and internal teams.

Job description

The Flagstaff Group is seeking a hands-on Program Team Leader in Illawarra to guide our Life Choices programs and help participants build confidence, life skills and pathways into employment or further learning. You will lead a dedicated team, plan activities, monitor outcomes and ensure high-quality service delivery in our community-focused setting.

You come from education, disability or youth work backgrounds, bring strong communication and organisation, and are committed to empowering people