Program Officer, Continuing Professional Development

RACP; Sydney; Híbrido; AUD 75.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid work model

Paid parental leave

Free annual flu vaccinations

Professional development opportunities

Descripción de la vacante

The Royal Australasian College of Physicians (RACP) invites a Program Officer to support Continuing Professional Development (CPD). You will coordinate CPD programs, liaise with committees, and ensure timely delivery of educational activities that enhance physicians’ practice.

Work in a collaborative, hybrid environment with emphasis on stakeholder engagement, quality and compliance. Develop resources, manage audits, and contribute to continuous improvement across the CPD program.

Formación

• Tertiary qualification or relevant experience in communications, education, research, medical education, e-learning or health.
• Strong verbal communication skills (oral) and written communication.
• Analytical and information-literacy capabilities.
• Proven ability to engage with diverse stakeholders at all levels.
• Ability to work independently under broad direction and within a team.
• Ability to prioritise and manage competing deadlines.
• Experience understanding SLAs and meeting SLAs.

Responsabilidades

• Provide high-quality support for CPD programs and promote CPD products/services.
• Administer CPD activities according to the CPD year, including incompletes, audits, support calls, and verified activities.
• Respond to inbound queries from members and stakeholders; log issues.
• Collaborate with committees and subject-matter experts; draft agendas/minutes and activity plans.
• Support process improvements to achieve consistent CPD program outcomes.
• Coordinate content production and broader resource development schedules.
• Conduct research, industry scans and literature reviews to inform CPD requirements.
• Collaborate with program team and partners to improve and deliver CPD.
• Assist during design and build phases of CPD content and resources.

Conocimientos

Verbal communication

Written communication

Analytical skills

Stakeholder management

Time management

Educación

Tertiary qualification in communications, education, research, medical education, e-learning or health

Descripción del empleo

Program Officer, Continuing Professional Development

About the RACP
The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.

Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect

Why Join Us?
As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.

Our 3-2-1 Hybrid Working Model

• 3 days from anywhere in Australia or Aotearoa New Zealand per week,
• 2 days from an RACP office location per week,
• 1 of the two days per week in office spent with your team.

About the Role

The Professional Practice (PP) team at the Royal Australasian College of Physicians (RACP) supports physicians by managing continuing professional development (CPD) programs, providing guidance on clinical and ethical standards, and offering resources for career advancement. They create educational materials, such as courses and workshops, to help physicians maintain high-quality practice, while also advocating for their professional interests within the healthcare system.

The primary purpose of the Program Officer in CPD is to deliver the program, working collaboratively with other teams in Professional Practice and the College.

Key Accountabilities

• Provide high quality support for the CPD program, including promotion of CPD products and services
• Administer CPD program activities according to the requirements of the CPD year including incompletes, audit, support calls and verified activities.
• Respond to inbound queries from members and other stakeholders and log issues as required
• Facilitate and support the team's work with committees, working groups and other Fellows who act as subject matter experts and content reviewers including drafting agendas, minutes, discussion papers and activity plans as required.
• Deliver and support the continuous improvement of the processes that ensure consistent outcomes across the program
• Administer aspects of the content production process and the wider resource development schedule as required
• Conduct research, industry scans and literature reviews to inform program requirements
• Collaborate with partners in the program team and others to effectively improve and deliver the program
• Work with the program team during the design & build phase of content and resources
• Tertiary qualification or experience working in a relevant field (communications, education, research, medical education, e-learning, health)
• Developed verbal and written communication skills
• Developed analytical and information literacy skills
• Proven ability to interact and establish good working relationships with people at all levels, both inside and outside the organisation
• Demonstrated ability to work independently under broad direction and collaboratively in a team environment
• Ability to prioritise and manage competing deadlines
• Understanding of SLAs and track record of meeting SLAs.
• Experience of managing stakeholder expectations and evaluating feedback
• Demonstrated high level of tact, diplomacy and confidentiality