Program Manager, Learning Solutions

Melbourne Business School; Melbourne; Hybrid; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible working arrangements

Carlton location

Professional development

Collaborative culture

Job summary

Melbourne Business School is seeking an experienced Program Manager to join the Client and Learner Experience team within Executive Education. You will deliver custom learning solutions for Australia's leading organisations, coordinating engagements from kickoff to completion.

This role requires strong governance, budget discipline, and exceptional client and learner experiences, working with clients, faculty, learning designers and delivery teams to ensure on-time, within-budget delivery that

Qualifications

• Experience managing complex projects or programs with multiple stakeholders.
• Strong organisational and project coordination skills.
• Experience within governance or project management frameworks.
• Solid financial and budget management capabilities.
• Excellent communication and stakeholder engagement.
• Proactive problem-solving approach.
• Thrives in a dynamic, fast-paced environment with attention to detail.
• Experience in higher education, professional services, consulting, L&D or executive education is valued.

Responsibilities

• Manage the end-to-end delivery of customised executive education programs
• Deliver an exceptional learner experience from onboarding through program completion
• Coordinate multiple stakeholders across faculty, clients and internal teams
• Monitor project budgets, timelines and contractual commitments
• Identify and proactively manage delivery risks and issues
• Maintain project governance, reporting and documentation
• Build strong operational relationships with client representatives
• Contribute to continuous improvement of delivery frameworks and processes
• Foster collaboration across the Executive Education team to ensure seamless program delivery.

Skills

Program management

Project coordination

Governance frameworks

Budget management

Stakeholder management

Problem solving

Attention to detail

Higher education experience

Job description

Deliver exceptional client and learning experiences that transform leaders

About MBS

At Melbourne Business School (MBS), our purpose is to unleash ideas and leaders for a sustainable future. As Australia's leading business school, we partner with organisations across Australia and the Asia-Pacific to design and deliver world-class executive education that creates meaningful impact for individuals, organisations and society.

About the opportunity

We're looking for an experienced Program Manager to join the Client and Learner Experience team, withinour Executive Education division. You will play a pivotal role in delivering custom learning solutions for some of Australia's leading organisations.

This is a highly collaborative role where you'll coordinate the successful delivery of complex executive learning engagements from kick off through to completion.

Working closely with clients, faculty, learning designers and internal delivery teams, you'll ensure every engagement is delivered on time, within budget and to the exceptional standard Melbourne Business School is known for.

You'll thrive in an environment where no two programs are the same, balancing multiple priorities while maintaining strong governance, an outstanding client and learner experience with great commercial discipline.

What you'll be doing

• Manage the end-to-end delivery of customised executive education programs
• Deliver an exceptional learner experience from onboarding through program completion
• Coordinate multiple stakeholders across faculty, clients and internal teams
• Monitor project budgets, timelines and contractual commitments
• Identify and proactively manage delivery risks and issues
• Maintain project governance, reporting and documentation
• Build strong operational relationships with client representatives
• Contribute to continuous improvement of delivery frameworks and processes
• Foster collaboration across the Executive Education team to ensure seamless program delivery.

About you

You'll be a highly organised and commercially aware program professional who enjoys bringing people together to deliver exceptional outcomes.

You’ll bring:

• Demonstrated experience managing complex projects or programs involving multiple stakeholders
• Strong organisational and project coordination skills
• Experience working within structured governance or project management frameworks
• Sound financial and budget management capability
• Excellent communication and stakeholder engagement skills
• A proactive approach to identifying and solving problems
• The ability to thrive in a dynamic, fast-paced environment while maintaining attention to detail.
• Experience within higher education, professional services, consulting, learning and development or executive education will be highly regarded.

Why Melbourne Business School?

At MBS, you'll join a values-driven organisation committed to excellence, innovation and collaboration. We work with some of Australia's most respected organisations to develop leaders who make a positive impact.

We offer:

• A collaborative and inclusive workplace culture
• The opportunity to work with leading organisations and academics
• Professional development and continuous learning opportunities
• Flexible working arrangements – minimum 3 days onsite
• A vibrant Carlton location within the University of Melbourne precinct
• The chance to contribute to meaningful learning experiences that create lasting impact.

If you're passionate about delivering exceptional client and custom learner experiences and enjoy coordinating complex projects in a collaborative environment, we'd love to hear from you.