Program Manager – Information and Communication Technology (ICT)

Rumbalara Aboriginal Co-operative; Mooroopna; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging of $15,900 available

Relocation assistance (whereApplicable

Professional development opportunities

Employee Assistance Program

Laptop and mobile phone provided

Fleet vehicles for work-related travel

Job summary

Rumbalara Aboriginal Co-operative in Mooroopna seeks a Program Manager ICT to lead the provision of ICT services across staff and stakeholder groups. You will offer hardware and software support, ensure timely maintenance, and guide technical strategy within a respected community organisation.

The role requires an ICT qualification with extensive hands-on experience in Azure, Windows Server, and network infrastructure, plus strong communication and project management skills to support diverse

Qualifications

• A relevant ICT qualification with 8–10 years of experience.
• Experience with Azure, Windows Server and network devices.
• Strong communication with diverse stakeholders.
• Ability to manage ICT projects and tasks.
• Current Victorian driver licence required.

Responsibilities

• Provide timely ICT support services to staff, Board, volunteers and visitors.
• Offer hardware and software support and maintenance for essential services.
• Provide technical guidance, troubleshoot and resolve issues.
• Coordinate ICT tasks and project-based activities.
• Communicate effectively on ICT matters with customers.

Skills

Microsoft Azure

Windows Server configuration

Network configuration

Technical advisory

Project management

Communication

Education

ICT qualification

Tools

Microsoft Project

Office suite

Job description

Program Manager - Information and Communication Technology (ICT)

Rumbalara Aboriginal Co-operative - Corporate Services now has the following vacancy at our Mooroopna Office:

Program Manager - Information and Communication Technology (ICT)

(New Position)

Full-time, 38 hours a week - Ongoing

Previous applicants need not apply

About the Role

The Program Manager - Information and Communication Technology (ICT) is responsible for providing timely and effective ICT support services to Rumbalara Aboriginal Co-operative, including its subsidiary, staff, Board members, volunteers and visitors. This includes providing technical advice, identifying and resolving problems, and troubleshooting.

The Program Manager - ICT will assist with professional hardware and software support and maintenance to enable the continued provision of essential services in a timely, efficient and effective manner.

About You

To excel in this position, you should possess the following qualifications and qualities:

A relevant ICT qualification combined with significant industry experience in a similar ICT role, or an equivalent combination of 8-10 years' experience and training.

Demonstrated knowledge and experience relevant to this role as described below.

Significant experience with Microsoft Azure, Microsoft Windows Workstation and Windows Server configuration, installation, maintenance, support and troubleshooting in a controlled standard operating environment.

Significant experience in network switch and router configuration, management and support.

Experience in providing technical advice, support and assistance to staff and management on a range of ICT functions.

Proven ability to undertake a variety of ICT tasks and project-based activities.

Ability to communicate effectively, both verbally and in writing with a diverse group of customers on various ICT-related matters.

Demonstrated proficiency and experience using Microsoft applications (e.g., Microsoft Word, Excel, Outlook, Microsoft Project) combined with a high level of accuracy and attention to detail.

For the full role requirements, please refer to the attached Position Description.

What We Offer:

We value our employees and are committed to supporting their wellbeing, professional growth, and work-life balance. Benefits of joining our team include:

Salary packaging of $15,900 available for part-time or full-time employees.

Competitive pay and conditions based on the ACCHS Award - above-award rate.

Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC Day, annual CPI-based award wage increases where applicable, and relocation assistance where applicable.

Professional development opportunities and support to help you grow in your career.

Access to a free and confidential Employee Assistance Program and more.

Provision of a laptop and mobile phone to support your work where required.

Access to fleet vehicles for work-related travel, where required.

Pre-employment Requirements

The successful applicant will be required to complete mandatory pre-employment screening, including a National Police Check and Working with Children Check, and provide evidence of a current Victorian driver licence.

Applications close: Wednesday, 4 November 2026

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply, as their cultural knowledge and lived experience are central to the work we do.