Support Coordinator - National Disability Insurance Scheme (NDIS)

Rumbalara Aboriginal Co-operative; Greater Shepparton; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

SCHADS Award pay

Professional development

Employment assistance program

Laptop & phone provided

Fleet cars

Relocation assistance

Job summary

Rumbalara Aboriginal Cooperative – Positive Ageing & Disability Services in Shepparton is recruiting a Support Coordinator to help local participants understand and action their NDIS plans. You will coordinate supports with participants, service providers and allied health professionals, using a person-centred coaching approach to help clients set goals and exercise choice and control.

This Aboriginal Designated Position requires knowledge of the NDIS, strong communication, and the ability to

Qualifications

• Tertiary qualification in Aged Care, Community Services, Case Management or related field.
• Experience supporting people with disability and frail older people in the community.
• Working knowledge of NDIS, including supports and brokerage models.
• Understanding Aboriginal and Torres Strait Islander issues.

Responsibilities

• Coordinate supports for participants with NDIS plans.
• Manage a caseload and help participants set goals and exercise choice.
• Work with participants, service providers and allied health professionals.
• Adopt a person-centred coaching approach to empower participants.

Skills

Interpersonal skills

Communication

NDIS knowledge

Education

Tertiary qualification in Aged Care, Community Services, Case Management or related field

Tools

Community Connect

Job description

Support Coordinator - National Disability Insurance Scheme (NDIS)

Rumbalara Aboriginal Cooperative – Positive Ageing & Disability Services now has the following vacancy at our Shepparton Office

Support Coordinator - National Disability Insurance Scheme (NDIS)

This is an Aboriginal Designated Position, classified under 'special measures' of Section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply.

About the Role

As Support Coordinator, you will help local participants understand and put their NDIS plans into action. You will work alongside participants, service providers and allied health professionals to coordinate the right supports.

Using a person-centred and coaching approach, you will manage a caseload and help participants set goals, build skills, and exercise choice and control in line with their NDIS plans.

About You

You will bring:

A tertiary qualification in Aged Care, Community Services, Case Management or a related field.

Experience supporting people with disability, frail older people and their carers in the community.

A working knowledge of the NDIS, including reasonable and necessary supports, support coordination and brokerage service models.

An understanding of the issues affecting Aboriginal and Torres Strait Islander people.

Strong interpersonal, communication and computer skills, including experience using electronic client management systems such as Community Connect.

The initiative to work independently and contribute effectively as part of a multidisciplinary team.

For the full role requirements, please refer to the attached Position Description.

What We Offer:

Salary packaging of $15,900 available for Part- or Full-time employees.

Competitive pay and conditions based on the SCHADS Award - L3PP1 to L4PP1 (Depending on experience and qualifications)

• Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC Day, annual CPI-based Award wage increases where applicable, and relocation assistance where applicable.

Professional development opportunities and support to help you grow in your career.

Access to a free and confidential Employment Assistance Program and more.

Provision of a laptop and mobile phone to support your work where applicable.

Fleet cars to carry out daily tasks where applicable.

Pre-employment Requirements

The successful applicant will be required to complete pre-employment screening, including a National Police Check, Working with Children Check, Victorian Driver Licence, and Confirmation of Aboriginality.

Applications Close: Wednesday, 14 October 2026

This is an "Indigenous Only" role under Special Measures of the EEO Act 2010, Section 12.