Casual Receptionist

Rumbalara Aboriginal Co-operative; Mooroopna; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

ACCHS Award pay (Administrative grade

Professional development opportunities

Employment Assistance Program

Laptop & mobile phone provided

Fleet cars for daily tasks

Pre-employment screening (Confirmation

Indigenous designation

Job summary

Rumbalara Aboriginal Cooperative invites applications for a Casual Receptionist. The role primarily handles incoming calls, greets visitors, and supports all office functions when needed.

This Aboriginal Designated Position aims to create pathways into ongoing employment while upholding culturally appropriate service to the community. Candidates must be Aboriginal and/or Torres Strait Islander with strong interpersonal skills, confidentiality, and familiarity with MS Office.

Qualifications

• Aboriginal and/or Torres Strait Islander candidate required.
• Strong communication and interpersonal skills across diverse groups.
• Proven ability to manage tasks accurately and confidentially.
• Competent with MS Office programs and basic IT skills.

Responsibilities

• Be the first point of contact for community members, staff and stakeholders.
• Operate a multi-line telephone system and handle inquiries efficiently.
• Provide support across office areas when reception staff are unavailable.
• Maintain confidentiality and provide professional, courteous service.

Skills

Interpersonal communication

Time management

Attention to detail

Confidentiality

Telephone etiquette

Customer service

Aboriginal identity

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Rumbalara Aboriginal Cooperative – Corporate Services now has the following vacancy:

Casual Receptionist

This is an Aboriginal Designated Position, classified under 'special measures' of Section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply.

About the Role

The Receptionist is often the first point of contact for our community members, staff, and wider stakeholders with Rumbalara Aboriginal Cooperative, and as such the role of the receptionist is a highly valued, respected role within our organisation. This role is created to support all areas of Rumbalara Aboriginal Cooperative when reception staff are unavailable to attend work. The role aims to create career pathways for Aboriginal and/or Torres Strait Islander people into full-time employment and build the capacity of our organisation to provide culturally appropriate services to our community.

About You

• You are Aboriginal and/or Torres Strait Islander.
• A demonstrated knowledge of the local Aboriginal and Torres Strait Islander community and culture and an understanding of factors that influence the health and wellbeing of Indigenous people in community.
• Be polite and respectful and show consideration of others.
• Demonstrated ability to interact positively, courteously, and helpfully with a wide variety of people.
• Ability to learn to operate multi-line telephone system and deal with incoming calls and queries.
• Ability to prioritise workload and manage time effectively to meet deadlines.
• Good communication and interpersonal skills, both written and verbal, with clear and concise speech.
• Effective time management skills and a high level of attention to detail with task completion.
• Demonstrated computer literacy at an intermediate level.
• Experience using Microsoft Office software, including Word, Excel, and Outlook.
• Ability to work effectively in a team environment and independently as required.
• Commitment to maintain the strictest confidentiality.

What We Offer

• Competitive pay and conditions based on the ACCHS Award, Administrative grade 1 – level 1 (award rate based on age).
• Professional development opportunities and support to help you grow in your career.
• Access to a free and confidential Employment Assistance Program and more.
• Provision of a laptop and mobile phone to support your work where applicable.
• Fleet cars to carry out daily tasks where applicable.
• You will be required to undertake a pre-employment screening check, including providing a copy of your Confirmation of Aboriginality.

Applications close: Wednesday 28th of October 2026

This is an “Indigenous Only” role under Special Measures of the EEO Act 2010, Section 12.