Program Manager, Families Together – Child & Family Services

CatholicCare Diocese of Broken Bay; Sydney; On-site; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Training and development

Employee Assistance Program

Bupa corporate benefits

CatholicCare Day

Hope Awards

Job summary

CatholicCare Diocese of Broken Bay in Northern Sydney seeks a Program Manager – Families Together to lead and strengthen service delivery across Northern Sydney on a permanent, full-time basis. You will supervise a team of about ten staff, ensuring high-quality, evidence-based interventions with a focus on child safety.

This role combines people leadership, practice oversight and operational management to support practitioners, respond to community needs and deliver meaningful outcomes for

Qualifications

• Tertiary qualifications in Social Work, Psychology, Counselling or a related discipline.
• 2–3 years' experience leading and supervising a team in a human services setting.
• Strong knowledge of child safety, child development and family-focused interventions.
• Experience applying trauma-informed, strengths-based and human-rights-based approaches.
• Ability to guide casework, support sound clinical and practice decisions, and maintain high professional standards.
• Strong communication, problem-solving and stakeholder engagement skills.
• Commitment to continuous improvement and achieving meaningful outcomes for children and families.

Responsibilities

• Lead and develop your team through supervision, mentoring and practice guidance.
• Oversee casework, assessments, case plans, reviews and family interventions, ensuring child safety is prioritized.
• Champion trauma-informed, strengths-based and evidence-based approaches.
• Guide practitioners supporting families facing challenges such as domestic and family violence, mental health concerns and substance misuse.
• Monitor workloads and service delivery, identify opportunities for improvement, respond to increasing demand.
• Collaborate with DCJ, community organisations and internal stakeholders to strengthen support for families.
• Ensure program requirements, reporting obligations and outcome measures are met.
• Provide operational leadership, including participation in on-call arrangements.

Skills

Team leadership

Child protection knowledge

Trauma-informed approach

Stakeholder engagement

Communication skills

Problem solving

Education

Social Work / Psychology / Counselling or related field

Job description

CatholicCare Diocese of Broken Bay in Northern Sydney seeks a Program Manager – Families Together to lead and strengthen service delivery across Northern Sydney on a permanent, full-time basis. You will supervise a team of about ten staff, ensuring high-quality, evidence-based interventions with a focus on child safety.

This role combines people leadership, practice oversight and operational management to support practitioners, respond to community needs and deliver meaningful outcomes for