Program Manager

WEX Australia Pty Ltd; Melbourne; Presencial; AUD 120 000 - 170 000; Tempo integral

Resumo da oferta

WEX Australia Pty Ltd is seeking a Program Manager to oversee end-to-end delivery of APAC Mobility program streams and customer implementations. You will coordinate cross-functional teams across Sales, Product, Marketing, Legal, Engineering, Operations, and Support to ensure milestones are met and stakeholder commitments are achieved.

The role requires 5–7 years of delivery experience, strong proficiency with Agile/Scrum/Waterfall methods, and excellent communication skills to manage risks and

Qualificações

• 5–7 years of multi-stakeholder project delivery experience.
• Experience with Agile, Scrum, Kanban, Waterfall, or hybrid methodologies.
• Track schedule, scope, resources and budgets.
• Strong RAID (Risks, Assumptions, Issues, Dependencies) tracking.
• Experience coordinating delivery teams in matrixed organisations.
• Customer-centric delivery with focus on commercial outcomes.
• Excellent written and verbal communication skills.
• Ability to influence peers without formal authority.

Responsabilidades

• Coordinate end-to-end delivery of program streams and customer implementations.
• Develop and maintain integrated project schedules and baselines.
• Manage risks, issues, dependencies, and change requests.
• Facilitate governance meetings and status reviews.
• Ensure SOW commitments and customer acceptance criteria are met.
• Collaborate with Sales, Product, Legal, Engineering, and Support teams.
• Monitor budget allocations and resource planning to meet milestones.
• Communicate progress and risks clearly to stakeholders.
• Foster cross-functional relationships across regional managers and customers.
• Act as day-to-day contact for project communications and coordination.

Conhecimentos

Stakeholder management

Agile/Waterfall

Project coordination

Risk tracking

Cross-functional leadership

Communication

Influencing without authority

Formação académica

Bachelor's degree in Business/IT/Engineering

Ferramentas

RAID tracking

Descrição da oferta de emprego

Reporting to the Head of Program Management – APAC Mobility, the Program Manager is responsible for coordinating and driving the end-to-end delivery of program streams, business initiatives, and key customer implementations across the regional APAC Mobility portfolio. This role combines hands-on delivery rigor with strong cross-functional coordination, ensuring projects are executed efficiently, milestones are met on schedule, and stakeholder commitments are achieved to support business retention and growth. Operating across Sales, Product, Marketing, Legal, Engineering, Operations, and Customer Support, the Program Manager translates business needs into structured delivery plans, manages risks and interdependencies proactively, and delivers consistent, transparent communications across all working groups and project sponsors.

Key responsibilities

• Manage the day-to-day delivery of multiple concurrent projects and moderate-scale program streams using suitable project methodologies (Agile, Waterfall, or hybrid frameworks)
• Collaborate with cross-functional leaders to clarify scope, milestones, success metrics, and operational deliverables
• Build and maintain integrated project schedules, tracking critical path items, task dependencies, and resource allocations
• Monitor delivery progression against agreed baselines, ensuring execution remains on schedule, within defined scope, and aligned with budget allocations
• Identify, track, and mitigate project risks, issues, and blockers, managing formal change requests when scope or timelines shift
• Prepare and facilitate recurring governance meetings, status checkpoints, and working group reviews
• Coordinate technical and operational workstreams to successfully configure, test, integrate, and deploy customer-facing and internal mobility solutions
• Ensure deliverables satisfy statement of work (SOW) commitments, operational readiness criteria, and customer satisfaction goals
• Establish reliable, collaborative relationships with cross-functional team members, regional managers, and key external customer leads
• Serve as the day-to-day point of contact for project communications, progress updates, and operational coordination

About you

• 5–7 years of demonstrable experience managing multi-stakeholder technical or business implementation projects
• Practical working knowledge of modern project methodologies (Agile, Scrum, Kanban, Waterfall, hybrid)
• Demonstrated capability tracking schedule, scope, resource allocation, and budget tracking
• Solid proficiency in RAID (Risks, Assumptions, Issues, Dependencies) tracking and resolution
• Proven track record coordinating multidisciplinary delivery teams in matrixed organizations
• Customer-centric approach balancing delivery timelines with commercial outcomes
• Strong capability to deconstruct business and functional requirements into actionable work breakdown structures
• High-caliber written and oral communication skills suitable for cross-functional alignment
• Ability to influence peers and departmental leads without direct disciplinary authority
• Bachelor's degree in Business, Information Technology, Engineering, or a related field (or equivalent practical experience)

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have as a programme manager?
• How much notice are you required to give your current employer?
• How many years experience in Risk Management do you have?

As a global leader in corporate payments solutions, we simplify the complexities of payments systems across continents, and industries – including fleet, travel and health.

With over 2,000 employees in Australia, the Americas, Asia and Europe, we give our customers greater control over their business, resulting in smarter decisions, lower operating costs, higher efficiency and greater customer satisfaction.

From our founding in Maine, US in 1983, we’ve grown to serve millions of people around the world. This growth is fueled by our passion for continuous innovation, and for providing a level of service that is unparalleled in our industry.

Source: This is an extract from the company's own website.

As a global leader in corporate payments solutions, we simplify the complexities of payments systems across continents, and industries – including fleet, travel and health.

With over 2,000 employees in Australia, the Americas, Asia and Europe, we give our customers greater control over their business, resulting in smarter decisions, lower operating costs, higher efficiency and greater customer satisfaction.

From our founding in Maine, US in 1983, we’ve grown to serve millions of people around the world. This growth is fueled by our passion for continuous innovation, and for providing a level of service that is unparalleled in our industry.

Source: This is an extract from the company's own website.