Crewleader

Service Stream; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Career development

Discounts & novated leasing

Paid leave

Culture of recognition

Job summary

Service Stream is hiring a Crew Leader in VIC (Clayton) to manage a team on the Multinet Gas contract. You will ensure compliance with client and legislative requirements, lead safety practices, and drive continuous improvement while supervising crew and equipment.

The role involves coordinating inductions, training, appraisals, and scheduling, with a focus on quality output and effective problem-solving in field operations.

Qualifications

• 5+ years of experience in team member duties and supervision
• Experience controlling other team members and mechanical equipment
• Desirable Mains and Services Certificate 3
• Preferred Certificate IV Frontline Management
• Ability to plan, organise and control a small workforce and machinery
• Strong communication and public relations skills
• Safety-focused with proactive approach to creating a safe workplace
• Willingness to participate in after-hours rosters and on-call
• Read and interpret drawings accurately

Responsibilities

• Supervising teams and mechanical equipment and maintaining discipline
• Induction training and development of personnel including appraisals
• Training team members in safety, work practices and procedures
• Dealing with field and administrative problems while negotiating solutions
• Planning and organising the work of teams including scheduling
• Utilising mains and services work requirements
• Ensuring compliance with Service Stream administrative and policy aspects
• Assisting in development and training of work improvements
• Contributing to quality and improvement measures within the team

Skills

Team leadership

Team supervision

Reading drawings

Communication

Safety culture

On-call readiness

Workforce planning

Motivation

Driver's license

Education

Mains and Services Certificate 3

Certificate IV Frontline Management

High school diploma (English and Maths)

Job description

Primary Location

VIC - Clayton

Job Description Summary

With a strong pipeline of current and upcoming work, we are seeking an experienced and proactive Crew Leader to manage a team on our Multinet Gas contract. Within this role you will ensure work is completed to Service Stream, client and legislative requirements, leading behaviors towards continuous improvement and strong supervision practices.

About the Role

Liaising closely with the Area Supervisor, your responsibilities will include:

• Supervising various sized teams and mechanical equipment and maintaining team discipline

• Induction training and development of personnel including appraisals of Team Members

• Training Team Members in safety, work practices and job procedures

• Dealing with field and administrative problems while negotiating solutions

• Planning and organising the work of teams under their control including scheduling

• Utilising various mains and services work requirements

• Ensuring that the Service Stream administrative and policy aspects are carried out within various legislative requirements

• Assisting in the development and training of all relevant work improvements

• Contributing broadly & positively across a range of quality & improvement measures within the team

About you

• Ideally 5+ years previous experience handling duties associated with being a Team Member

• Proven experience in controlling other Team Members and mechanical equipment

• Completion of a Mains and Services Certificate 3 or equivalent (desirable)

• Certificate IV Frontline management (preferred)

• Ability to plan, organise and control a small workforce and machinery to ensure quality + output of work

• Competence to motivate workers and maintain a high standard of discipline

• Excellent communication skills and the ability to promote good public relations

• Proactive approach to developing a safe working environment (for crew members & the public)

• Willingness to participate in after hour’s duty rosters and emergency call-outs

• Strong ability to read and interpret drawings

• High School level to year 11 (English and Maths) or the equivalent (highly desireable)

• Valid Driver's license

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Benefits of working with us include:

• Career development – we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team.

About Us

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities.

Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities.

Department

Field Services