Project Coordinator

Service-Stream; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Service Stream is seeking a Project Coordinator in Melbourne to join the Advanced Metering team, handling scheduling and coordination across multiple contracts. The role supports field teams, maintains records, and ensures adherence to client, retailer, and AEMO requirements.

The position emphasizes accuracy, timely communications with customers, and proactive problem solving in a fast-paced environment. It offers a permanent full-time role within a critical utility sector.

Qualifications

• Minimum 12 months experience in work order management & scheduling.
• Knowledge of the electricity industry in Australia.
• Strong MS Office skills (Word, Excel, Outlook).
• Excellent organisational and administration skills.
• Ability to manage multiple tasks with conflicting priorities.
• Effective stakeholder communication with commercial customers.

Responsibilities

• Facilitate workforce scheduling and allocation.
• Schedule work orders with customers via phone or email.
• Coordinate inductions and pre-approvals.
• Maintain up-to-date databases of administrative tasks.
• Ensure compliance with quality and safety requirements.
• Provide scheduling progress reports at meetings.
• Assist with ad hoc duties as required by Scheduling & Performance Manager.

Skills

Work order management

Scheduling

Stakeholder management

MS Office

Organisational skills

Attention to detail

Customer communication

Tools

MS Office

Job description

Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryService Stream’s Utilities division are currently seeking a Project Coordinator to join our growing team in Advanced MeteringAbout the RoleService Stream’s Utilities division are currently seeking a Project Coordinator to join our growing team in Advanced Metering.Nature of position: Permanent Full-timeLocation: Collins St, MelbourneReporting Line: Scheduling & Performance ManagerThe purpose of this position is to ensure all aspects of work orders across multiple contracts are scheduled, attended and completed at the end of each business day. Ensuring compliance with client, retailer, and AEMO requirements. The role provides day-to-day scheduling, allocation, support and coordination with customers and field teams, contributing to a high standard of work, service quality, and continuous improvement.Key ResponsibilitiesFacilitate and manage all aspects of workforce scheduling, planning and allocation in relevant systems for work orders as proposed by client and available capacitySchedule work orders with customers via phone and / or email to arrange access for our workforceCoordinate all inductions, pre approvals, and any additional requirements requested by the customerWorking efficiently with Service Stream and client systems and databasesMaintain an organised and up to date database documenting all administrative tasks performedEnsure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the client and customersIdentify and consolidate data from the client in order to plan and allocate work ordersMaintain field resource leave requests to ensure adequate resourcingAttend weekly stakeholder and client meetings to deliver comprehensive scheduling progress reportsUndertake and complete any other duties as requested by the Scheduling & Performance ManagerStrong focus on problem solving, compliance and servicing the client’s expectationsSkills and ExperienceMinimum 12 months experience in work order management & scheduling roleKnowledge of the electricity industry in Australia desiredProfessional and confident talking to commercial customersIntermediate competencies in MS Office suite: Word, Excel, OutlookExcellent organisational and administration skillsHigh level of attention to detailProven ability to thrive in a fast-paced environment while building effective working relationships with a diverse range of stakeholdersAbility to manage multiple tasks with conflicting priorities and meet deadlines.Demonstrated ability to work discreetly with sensitive and confidential informationAbout usService Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.DepartmentAdministrationHow to ApplyIf this sounds like you apply now to the Service Stream Recruitment Team via the online application button.