Production Manager

Capital Smart Repairs; Melbourne; On-site; AUD 110,000 - 145,000; Full time

Benefits offered by this job

Above-award pay

Job security

Modern, well-equipped workshop

I-CAR Gold training access

Career pathways—promotion from within

Weekly lunches

Annual cash awards

Referral bonus up to 2000

Staff discounts on parts and tools

Uniforms provided

Job summary

Capital SMART is seeking a Production Manager for our SMART Vermont team to lead a high-performing workshop and ensure OEM-standard repairs are delivered with excellence. This full-time, Monday–Friday role requires driving productivity, coordinating parts and materials, and mentoring a capable team to sustain top-tier service across our Australian and New Zealand operations.

You’ll oversee the end-to-end repair process, maintain safety and quality, and collaborate with leadership to uphold

Qualifications

• Leadership experience in collision repair environments.
• Strong communication and leadership skills.
• Ability to prioritise, problem-solve, and meet deadlines.
• Proficiency with Microsoft Office (Excel in particular).
• Commitment to safety, quality, and team success.

Responsibilities

• Lead a safe, efficient, high-performing workshop.
• Manage end-to-end repair process from arrival to completion.
• Ensure repairs are on time, within scope, and high quality.
• Coordinate parts, paint and consumables to keep production flowing.
• Drive productivity to meet targets and exceed customer expectations.
• Support site profitability while maintaining service standards.
• Mentor and motivate team to perform at their best.
• Maintain an organized, professional workshop.

Skills

Leadership

Collision repair

Communication

Time management

MS Office

Tools

Excel

MS Office

Job description

Capital SMART continues to lead the way in accident repair technology! We take pride in our strong partnerships and the ongoing growth that’s driven by our dedicated team of over 1,600 members across Australia and New Zealand. Our focus remains on innovation, as we strive to make a positive impact in the industry.

The Opportunity

We are seeking a driven and motivated Production Manager for our SMART Vermont team.

This is your chance to step into a key leadership role as a Production Manager, where you’ll play a critical part in driving performance, quality, and team success.

You’ll lead from the front, ensuring the workshop runs seamlessly, repairs meet OEM standards, and every vehicle is delivered with excellence.

This is a full-time position, Monday to Friday. No weekends!

What You'll Do:

• Leading a safe, efficient, and high-performing workshop environment
• Managing the end-to-end repair process, from vehicle arrival through to completion
• Ensuring all repairs are completed on time, within scope, and to the highest quality
• Coordinating parts, paint, and consumables to keep production flowing
• Driving productivity to meet targets and exceed customer expectations
• Supporting site profitability while maintaining exceptional service standards
• Mentoring and motivating your team to perform at their best
• Maintaining an organised, professional, and well-managed workshop

What We're Looking for:

You’re a proven leader in the collision repair industry, with the drive and capability to bring out the best in people and processes.

• Experience in a similar management or leadership role in the collision repair industry
• Outstanding communication and leadership skills
• A strong ability to prioritise, problem-solve, and meet deadlines
• Confidence in delegating and managing workflow
• Solid organisational skills and attention to detail
• Proficiency in Microsoft Office (particularly Excel)
• A genuine commitment to safety, quality, and team success
• Reliability, professionalism, and a proactive mindset

Why make the SMART Move?

• Above-award pay + job security
• Full-time, permanent role – Monday to Friday, no weekend work ever
• Modern, well-equipped workshop with industry-leading repair technology
• Access to national training programs (I-CAR Gold)
• Real career pathways – we promote from within
• Weekly lunches and monthly team celebrations
• Annual cash awards for top performers
• Up to $2,000 referral bonus
• Staff discounts on parts and tools
• Uniforms provided

About SMART & AMA Group

SMART is part of AMA Group – the largest collision repair network across Australia and New Zealand. With AMA Group backing and the title of Best MSO – Body Shop Awards 2024 & 2025, your career is in safe hands. When you join us, you're not just joining a workshop – you're joining a network of opportunity. With national reach and diverse businesses under one roof, you'll have the freedom to grow your career, relocate, and explore new pathways wherever life takes you.

SMART | AMA Group – Together, we do it right