Product Support Technician

Epiroc; Newman; Híbrido; AUD 85.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Super on all hours worked

Company-paid Income Protection

Unlimited career opportunities

Paid parental leave

Above NES long service leave

Years of service recognition awards

Training and mentorship opportunities

One off interstate relocation bonus

Descripción de la vacante

Epiroc Australia is seeking highly skilled Product Support Technicians (Drill Fitters) to join our Newman Operations. You will support Pilbara Service Operations with hands-on maintenance and repair of Epiroc surface drills, working to ensure safety and reliability across customer machines.

The role offers rostering options of 8/6 or 2/2 and requires strong problem-solving, fault finding, and a strong safety focus.

Formación

• Extensive HME maintenance knowledge and experience.
• Atlas Copco/Epiroc surface drills knowledge, especially Pit Vipers, D65s and T45s.
• Unrelenting safety focus.
• Commitment to providing quality customer service.
• Strong diagnostic and troubleshooting skills.
• Ability to handle and work under pressure.

Responsabilidades

• Understand and comply with OH&S policies and procedures.
• Perform maintenance and repairs to Epiroc Surface Drills.
• Diagnose and fault find mechanical, hydraulic, pneumatic and electrical problems.
• Carry out modifications and installations to new machinery.
• Repair, rebuild and service customer machines.
• Provide support to customers as needed.
• Work collaboratively with all team members and stakeholders.

Conocimientos

HME maintenance

Drill product knowledge

Safety focus

Customer service

Problem solving

Work under pressure

Descripción del empleo

Select how often (in days) to receive an alert:

Functional area: Service

Onsite or Remote: Onsite

Country/Region: AU

City: Newman

Location: Newman, WA, AU, 6753

Company name: Epiroc

Date of posting: Oct 1, 2026

Epiroc Australia is currently seeking highly skilled, experienced, enthusiastic and organised Product Support Technicians (Drill Fitters) within our Newman Operations.

As EpirocProduct Support Technicians,you will play an essential role in supporting our Pilbara Service Operations. These roles can be offered on a Variety of either 8/6 or 2/2 rosters to suit your lifestyle!

Responsibilities of this role consist of but are not limited to the below:

• Understand and comply with OH&S policies and procedures
• Perform maintenance and repairs to Epiroc Surface Drills
• Diagnose and fault find mechanical, hydraulic, pneumatic and electrical problems
• Carry out modifications and installations to new machinery
• Repair, rebuild and service customer machines
• Provide support to customers as needed
• Work collaboratively with all team members and stakeholders

The successful applicant must have:

• ExtensiveHME maintenance knowledge and experience
• Atlas Copco/Epiroc surface drills product knowledge and experience is essential particularly in Pit Vipers, D65's and T45's
• An unrelenting safety focus
• Commitment to providing quality customer service
• Problem-solving ability, diagnostic and trouble shooting skills
• Ability to handle and work under pressure

Country and city description

Newman, Western Australia

What we offer:

• Super on all hours worked
• Company-paid Income Protection
• Unlimited career opportunities
• Paid parental leave for primary and non-primary carers
• Above NES long service leave
• Years of service recognition awards
• Training and mentorship opportunities
• One off interstate relocation bonus and flights

Epiroc is recognised today as a genuine global leader in innovative product engineering solutions. Along with an unmatched commitment to providing world class solutions to its construction and mining customers, Epiroc takes pride in providing a dynamic, supportive and inclusive work environment for over 13,000 people in 150 countries worldwide.

We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander Peoples and people from culturally diverse backgrounds to apply.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.

Learn more at www.epiroc.com