Product Practice Ops Manager | Flexible Work & Growth

Westpac Group; Australia; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Banking product discounts

Employee mortgage rates

Flexible work arrangements

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Volunteer opportunities

Job summary

Westpac Group is seeking a Manager, Product Practice Operations to lead initiatives that raise product ownership standards and practitioner experience. You will partner with Product Practice Leads, Product Owners and Delivery Units to embed the Practice’s ways of working and support the Product Owner community.

You will coordinate learning, run workshops and coaching, maintain resources and templates, and deliver governance insights through practice reporting.

Qualifications

• Prior practitioner experience in a fast-paced environment.
• Ability to influence stakeholders through expertise and credibility.
• Manage competing priorities and adapt plans as needed.
• Experience in data analysis, reporting and insights.
• Experience managing a large stakeholder community across channels (email, Teams, SharePoint, Viva Engage).
• Coaching, facilitation and learning delivery experience.
• Experience in managing/maintaining Microsoft SharePoint sites.

Responsibilities

• Standards Adoption: Supports Product Owners to apply standards, playbooks and reference patterns.
• Capability and Community: Coordinates learning, workshops, coaching and Product Owner onboarding, including maintaining practice resources, tools, templates and materials
• Practice Operations: Produce Practice reporting, insights and governance inputs.

Skills

Data Analysis

Reporting

Insight Generation

Stakeholder Management

Coaching

Facilitation

Learning Delivery

Tools

SharePoint

Teams

Viva Engage

Job description

Westpac Group is seeking a Manager, Product Practice Operations to lead initiatives that raise product ownership standards and practitioner experience. You will partner with Product Practice Leads, Product Owners and Delivery Units to embed the Practice’s ways of working and support the Product Owner community.

You will coordinate learning, run workshops and coaching, maintain resources and templates, and deliver governance insights through practice reporting.