Product Owner, Home Lending - Awareness & Consideration

Westpac Group; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Special offers & mortgage rates for员工

Leave options: Culture, Lifestyle & We

Learning and development programs

Community volunteering initiatives

Job summary

Westpac is seeking a Product Owner for the Home Lending Awareness & Consideration Release Train in Sydney. You’ll lead a cross-functional squad, own the product vision, priorities and outcomes, and shape how customers discover, consider and engage with Westpac throughout their home lending journey.

You’ll use customer insights, data and technology to identify opportunities, turn them into experiences and drive meaningful customer and business outcomes across digital experiences, property

Qualifications

• Experience as Product Owner/Product Manager or digital product leader in a complex customer-focused environment.
• Strong capability in product discovery, strategy, prioritisation and outcome-focused roadmaps.
• Ability to leverage customer insights, research and data to identify opportunities.
• Ability to prioritize by customer value, business impact and measurable outcomes.

Responsibilities

• Lead a cross-functional squad and own the product vision, priorities and outcomes.
• Shape discovery and delivery of experiences across home lending by focusing on awareness and consideration.
• Collaborate with engineering, design, data, risk and distribution to align priorities.
• Make trade-offs and empower teams to deliver the right customer outcomes.

Skills

Product Owner experience

Cross-functional leadership

Customer insights & data

Stakeholder management

Communication & problem solving

Job description

Product Owner, Home Lending - Awareness & Consideration

Sydney, NSW, Australia

Job Description

What’s the role?

You’ll be joining our Home Lending Awareness & Consideration Release Train, helping shape how customers discover, consider and engage with Westpac throughout their home lending journey.

As a Product Owner, you’ll lead a cross-functional squad and take ownership of the product vision, priorities and outcomes. Depending on the squad, your focus could span digital customer experiences, property insights and data, customer acquisition and onboarding, personalisation, engagement or retention.

You’ll use customer insights, data and technology to understand the problems that matter most, identify opportunities and turn them into experiences that deliver meaningful customer and business outcomes.

Working closely with teams across engineering, design, data, technology, distribution and risk, you’ll set clear priorities, make informed trade-offs and empower your squad to discover and deliver the right solutions.

This is an opportunity to stay curious, challenge thinking and play an important role in shaping the future of Home Lending at Westpac.

What will I need?

• Proven experience as a Product Owner, Product Manager or digital product leader, ideally within a complex, customer-focused environment.
• Strong product management capability, including product discovery, strategy, prioritisation and outcome-focused roadmaps.
• A strong customer mindset, with experience using customer insights, research and data to understand problems and identify opportunities.
• Commercial thinking, with the ability to prioritise based on customer value, business impact and measurable outcomes.
• Experience working closely with cross-functional teams across engineering, design, data and technology.
• Strong stakeholder management and influencing skills, with the ability to bring different teams together around shared priorities.
• Strong problem-solving and communication skills, with the ability to simplify complex information and turn insights into clear product decisions.
• A curious and collaborative mindset, with the confidence to challenge assumptions, test ideas and continuously look for better ways to deliver for customers.
• A good understanding of risk and regulatory considerations when designing and delivering customer experiences.

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create Your Future Today

We’re all about creating a supportive and inclusive community.

We welcome everyone – no matter your age, gender, background, or abilities.

We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, Sustainability and Flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible