Product Owner, AI Enabled First Party Lending

St George Bank; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Mortgage rate discounts

Culture, Lifestyle and Wellbeing leave

Learning & development opportunities

Volunteer/community programs

Job summary

Westpac in Sydney seeks a Product Owner for AI Enabled First Party Lending to drive vision, business cases and delivery for AI-driven lending capabilities. You’ll shape roadmaps, align squads and collaborate with engineers, data scientists and risk partners to realise straight‑through processing and faster decisions.

You’ll manage risks, privacy and governance while translating lender and customer needs into prioritized work streams, ensuring regulatory and design compliance at every step.

Qualifications

• Experience delivering AI or data-driven products in financial services.
• Proven product owner experience in an Agile environment.
• Strong stakeholder management and cross‑functional collaboration.
• Understanding of model risk, privacy and responsible AI governance.

Responsibilities

• Own vision, business cases and delivery plans for AI-enabled lending.
• Set squad goals, guardrails and roadmap aligned to commitments.
• Collaborate with engineers, data scientists and risk teams to ensure compliant delivery.
• Turn business requirements into clear priorities using data and feedback.

Skills

Product management

Agile / Scrum

AI / data-driven products

Lending / banking domain

Stakeholder collaboration

Risk & governance awareness

Communication / influence

Job description

Product Owner, AI Enabled First Party Lending

Sydney, NSW, Australia

Job Description

What’s the role?

You’ll be joining Home Lending’s Apply & Settle Release Train, where the work you do shapes how customers and lenders get a home loan with Westpac. As Product Owner, AI Enabled First Party Lending, you’ll own the vision, business cases and delivery plans for using AI to rethink first party lending. You’ll give the squad clear business direction so outcomes line up with our FY29 commitments for straight-through processing and time to decision.

You’ll set the squad’s goals and guardrails and own its roadmap. That includes AI capabilities that support lenders and customers, such as document capture, consent management and conversation transcription. Working with engineers, data scientists, Lender Experience and Customer Experience squads, product partners and vendors, you’ll design solutions that are compliant by design and help us move to end-state products.

You’ll also identify and manage the risks and controls in what you deliver, including model risk, privacy and responsible AI requirements, and make sure 2LOD and Legal understand them throughout delivery. You’ll support problem definition and use data, lender feedback and cohort analysis to turn agreed business requirements into clear priorities.

What do I need?

• Strong product management experience in banking or financial services, ideally in lending
• Proven experience as a Product Owner in an Agile environment
• Experience delivering AI, automation or data-driven products, and an understanding of model risk and responsible AI governance
• Proven ability to partner with business and delivery stakeholders and act as a bridge between them
• A track record of delivering complex initiatives in a fast-paced environment
• Experience writing business strategy and papers to support large-scale change
• Strong written and verbal communication, with the ability to build relationships and influence across business, technology and risk

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create Your Future Today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, Sustainability and Flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible