Product Manager, AI-Driven Account Tools & Seller Growth

Amazon Commercial Services Pty Ltd - F47; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Amazon Commercial Services Pty Ltd - F47 in Sydney, NSW, is seeking a Product Manager for Account Management Tools in our Third-Party Seller Services team. You will own AM tools end-to-end, from discovery through launch and adoption, working with engineering, data science, BI, UX, and leadership to deliver tools that save time and grow seller success.

You will build hands-on experience with GenAI and agentic products, collaborate with AU 3P and global teams, and drive change management, training

Qualifications

• Bachelor’s degree or equivalent, or 3+ years of sales or marketing work (e.g., e-commerce, retail technology, SaaS) or equivalent experience.
• Experience overseeing roadmap strategy and definition.
• Experience with end to end product delivery.
• Experience owning feature delivery and tradeoffs of a product.

Responsibilities

• Define and own the AM tools strategy and roadmap across seller segments and the AM workflow, prioritising investments that maximize AM time savings and seller growth.
• Build and launch AI‑powered tools with partner teams, including GenAI assistants, automated seller insights and agentic workflows. Write clear requirements balancing feasibility, user needs, business impact and responsible AI standards.
• Drive adoption and change management after launch: run pilots and staged rollouts, design training and champion programs, retire redundant tools, and align AM leadership on new ways of working.
• Measure the impact of every tool through adoption, AM time saved, seller coverage and seller success, and report results through regular business reviews.
• Partner with global AM tooling, seller services and AI teams to reuse existing solutions, shape roadmaps for Australian needs, and manage leadership communication on solution reviews and impact.

Skills

Roadmap strategy

End-to-end product delivery

Feature delivery tradeoffs

Education

Bachelor's degree or equivalent, or 3+ years in sales/marketing/ecommerce

Tools

AI/ML technologies

Job description

Amazon Commercial Services Pty Ltd - F47 in Sydney, NSW, is seeking a Product Manager for Account Management Tools in our Third-Party Seller Services team. You will own AM tools end-to-end, from discovery through launch and adoption, working with engineering, data science, BI, UX, and leadership to deliver tools that save time and grow seller success.

You will build hands-on experience with GenAI and agentic products, collaborate with AU 3P and global teams, and drive change management, training