Product‑Led Technical Business Analyst

Royal Automobile Club of Queensland; Queensland; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Roadside assistance

Employee discounts

Wellbeing programs

Flexible working

Job summary

RACQ is seeking a Technical Business Analyst to join cross-functional product teams. You will understand business challenges, gather and analyse requirements, and support technology solutions that create value for members and stakeholders.

You'll help ensure solutions are well-defined, tested and aligned to business needs while contributing to continuous improvement and operational performance. The role offers hybrid work arrangements and opportunities to grow with RACQ.

Qualifications

• Demonstrated experience in business analysis, systems analysis and requirements management within complex environments.
• Strong ability to elicit, document and manage business, functional and technical requirements.
• Experience analysing business processes and identifying opportunities for process improvement and operational efficiency.
• Well-developed analytical and problem-solving skills, with the ability to assess complex business and technology challenges.
• Excellent stakeholder engagement, facilitation and communication skills, with the ability to build consensus across diverse groups.
• Experience working in Agile, product-led or technology delivery environments, with a focus on delivering business value

Responsibilities

• Partner with business and technology stakeholders to understand, analyse and document business requirements.
• Facilitate workshops, interviews and discovery sessions to identify business needs and improvement opportunities.
• Translate complex business requirements into clear user stories, functional specifications and acceptance criteria.
• Analyse business processes, systems and data flows to identify opportunities for efficiency and innovation.
• Support solution design, delivery and implementation by providing analysis and requirements expertise throughout the product lifecycle.
• Develop and execute test scenarios, coordinate user acceptance testing and validate solutions against business outcomes.
• Maintain traceability between business objectives, requirements and delivered solutions.
• Contribute to continuous improvement initiatives that enhance customer experiences, business processes and operational performance.

Skills

Business analysis

Systems analysis

Requirements management

Requirements elicitation

Stakeholder engagement

Agile / product-led delivery

Job description

RACQ is seeking a Technical Business Analyst to join cross-functional product teams. You will understand business challenges, gather and analyse requirements, and support technology solutions that create value for members and stakeholders.

You'll help ensure solutions are well-defined, tested and aligned to business needs while contributing to continuous improvement and operational performance. The role offers hybrid work arrangements and opportunities to grow with RACQ.