Product Designer – Global Markets

KPay Group; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

KPay Group is seeking a Product Designer – Global Markets to join its Australia team. You will shape how our products are experienced by businesses worldwide, bringing Australian and Western market perspectives into product decisions while collaborating across global teams.

You’ll contribute to the full product lifecycle, from research and discovery through to launch and optimisation, with responsibilities spanning design, user research, and accessibility.

Qualifications

• 1–3 years of experience designing digital products.
• A strong portfolio showing thinking and problem-solving beyond final screens.
• Strong understanding of Western product conventions and user expectations.
• Strong interaction and visual design skills.
• Ability to challenge ideas and communicate your perspective.

Responsibilities

• Design end-to-end flows and features across KPay’s business and financial products.
• Create intuitive, simple, and visually polished experiences.
• Develop user flows, prototypes, and high-fidelity designs.
• Work closely with Product and Engineering teams to bring designs to production.
• Own English source experience, including interface copy and terminology.
• Design with localisation and WCAG 2.2 AA accessibility standards in mind.

Skills

Product design

UX design

Portfolio

Independent working

Global markets awareness

Job description

KPay Group (KPay) is a leading fintech company empowering businesses of all sizes with simple, smart, seamless, and secure technology solutions. Serving 95,000+ merchants across Hong Kong, Singapore, Japan, and Australia, we help businesses grow through an integrated platform for payments, financial management, and digital transformation.

Backed by USD 55 million in Series A funding — the largest global payments-sector Series A in 2024 — KPay has been recognised as Forbes Asia’s 100 to Watch (2025) and PayFac of the Year (2025). As we continue to expand globally, we’re building products that are intuitive, trustworthy, and designed for businesses across different markets.

About the Role

We are seeking a Product Designer – Global Markets to join KPay Australia’s Product team and help shape how our products are experienced by businesses around the world. This is an exciting opportunity for a 1–3 year Product Designer looking for real ownership, international exposure, and the opportunity to work on products used by thousands of businesses.

Based in Australia, you’ll bring a strong understanding of Australian and Western user expectations into product decisions, while working closely with Product Managers, Engineers, and Designers across our global teams and markets. You’ll contribute across the full product lifecycle, from research and discovery through to design, launch, and optimisation.

Key Responsibilities

Product Design & UX

• Design end-to-end flows and features across KPay’s business and financial products
• Create intuitive, simple, and visually polished experiences
• Develop user flows, prototypes, and high-fidelity designs
• Work closely with Product and Engineering teams to bring designs to production

Global Markets & Customer Experience

• Bring the Australian and Western market perspective into product decisions
• Identify where UX, language, tone, or visual design may not resonate with target markets
• Conduct merchant interviews, concept testing, and usability research
• Turn customer insights into actionable product improvements
• Help ensure products feel professional, trustworthy, and easy to use

Content & Accessibility

• Own the English source experience, including interface copy, terminology, hierarchy, and error states
• Design with localisation and WCAG 2.2 AA accessibility standards in mind
• Work closely with Product, Engineering, Design, and Business teams across multiple global markets
• Collaborate with stakeholders across Australia, Hong Kong, Japan, Singapore, Guangzhou, and other markets as KPay expands
• Participate in design reviews and regular critique with senior designers
• Clearly communicate your design thinking and decisions
• Balance customer needs, business goals, technical constraints, and design quality
• Build a strong understanding of KPay’s products, including payments, financial services, business workflows, and emerging technology

What We’re Looking For

• 1–3 years of experience designing digital products, or equivalent portfolio experience
• A strong portfolio showing your thinking and problem-solving, not just final screens
• Strong understanding of Western product conventions and user expectations
• Strong interaction and visual design skills
• Confidence to challenge ideas and communicate your perspective
• Comfortable working independently and navigating ambiguity
• Strong interest in building products for global markets

Preferred

• Experience with B2B, SaaS, fintech, payments, financial services, or transactional products
• Experience with user research or usability testing
• Experience designing for multiple markets or localisation
• Familiarity with accessibility and design systems
• Interest in fintech and emerging technology

Why Join KPay?

• Join a high-growth fintech company expanding across global markets
• Work on products used by 95,000+ merchants across APAC
• Gain exposure to the full product lifecycle
• Collaborate with Product, Design, Engineering, and Business teams across multiple global markets
• Own real features used by real merchants and shipped to production
• Gain exposure to different markets, customers, and product challenges
• Opportunities for HQ visits in Hong Kong and exposure to new markets
• Build your career in a fast-growing, international product team

Help us design better business experiences and shape how KPay grows across global markets.