Product/Category Support Assistant

Dennis Automotive Recruitment; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Dennis Automotive Recruitment is seeking a Product Support Assistant for a leading supplier of workshop equipment based in Melbourne's South East. This full-time on-site role involves supporting product development, supplier relationships, pricing, and customer technical guidance.

You will work closely with the CEO to expand the product range, review product lifecycle, and assist with supplier pricing and competitor analysis. Strong Excel and communication skills are essential for success.

Qualifications

• Good working knowledge of workshop equipment.
• Strong Excel skills and numeric/price handling.
• Excellent communication and attention to detail.

Responsibilities

• Supplier liaison to expand product offerings and monitor supplier performance.
• Inventory planning to determine min/max stock levels and pricing.
• Technical support for sales teams and customers with product specifications.

Skills

Excel

Communication skills

Workshop equipment knowledge

Job description

Our client is a leading supplier of workshop equipment to the automotive service & repair sectors. Due to business growth, they are seeking a Product Support Assistant to help shape its technical direction, strengthen supplier relationships, and support commercial outcomes across the business. This is a full-time, on-site role based in Melbourne's South East and is ideal for someone who thrives in a hands-on, technical, and commercially minded environment.

Working closely with the CEO you will play a key part in expanding the product range, improving product performance, and supporting the CEO with supplier relationships, pricing, and competitor analysis.

Key Responsibilities

• Supplier liaison to expand product offerings and monitor competitor activity and evaluate supplier performance
• Inventory planning to help determine and review min/max stock levels including product costs, descriptions, pricing.
• Technical support for sales teams and customers, including specifications and performance guidance.
• Product lifecycle review and recommendations for product changes.
• Catalogue and price list support in collaboration with marketing.

We are seeking a candidate with a good working knowledge of workshop equipment who is looking to further their career in Product/Category development.

Along with your sound communication skills, you will have solid computer literacy with strong Excel skills. A high level of attention to detail is required in this role, and the ability to work in a small, hands on team environment.

A solid salary will be negotiated with the successful candidate.

PLEASE NOTE

• This role is open only to Australian Citizens or Residents, or those will full working rights in Australia.