Product & Brand Representative - Diablo

Crossmark; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Attractive base salary + company car/0

Autonomy to run Queensland territory

Represent Diablo Power ToolAccessories

Ongoing product and sales training

Career development opportunities

Recognition and rewards programs

Supportive team culture

Opportunity to influence territory

Great Place to Work Winner

Job summary

Crossmark in Queensland is seeking a driven Product & Brand Representative to own the Queensland territory and grow the Diablo Power Tool Accessories presence across the market. This hands‑on, field‑based role brings the brand to life through customer engagement, demonstrations, training and in‑market activations.

You’ll build brand awareness with dealers and end users, deliver product demonstrations, and drive activations at events and launches.

Qualifications

• Experience in field sales, territory sales, retail sales, trade sales, product demonstrations or a customer-facing role.
• Experience or an interest in hardware, power tools, construction, building products, industrial products or a related industry.
• Confidence presenting products, delivering demonstrations and helping customers understand product benefits.
• Strong communication and relationship-building skills, with the ability to engage with both dealer teams and end users.
• A proactive approach to customer visits, training, in‑market activities and identifying sales opportunities.
• The ability to work autonomously, manage your schedule and maintain consistent customer activity.
• A willingness to learn, with product and sales training provided.
• Confidence using CRM systems and Microsoft Office.
• A current Australian Driver’s Licence.

Responsibilities

• Represent the Diablo brand in the market, building awareness and strengthening relationships with hardware dealers, trade professionals, contractors and end users.
• Deliver product demonstrations and training to dealer teams, trade customers and end users, helping them understand product features, benefits and applications.
• Drive in‑market activations through product demonstrations, promotional activities, campaigns, product launches and industry events.
• Engage directly with end users to understand their needs, provide practical product advice and encourage product trial and adoption.
• Act as the voice of the end user, identifying unmet needs and application challenges and sharing structured market insights that support product improvements, range development and future innovation.
• Support dealer teams to improve product knowledge, confidence and their ability to recommend Diablo products to customers.
• Build customer relationships through regular face‑to‑face visits, follow‑ups and ongoing engagement.
• Identify and develop sales opportunities, working with dealer and internal sales teams to grow product sales, distribution and sell‑through across Queensland.
• Maintain regular customer activity, recording visits, training sessions, demonstrations and opportunities through CRM.
• Travel throughout Queensland to visit customers, support activations and build the brand's presence in the market.

Skills

Field sales

Territory sales

Retail sales

Trade sales

Product demonstrations

Customer-facing

CRM familiarity

Tools

CRM

Job description

We’re looking for a driven Product & Brand Representative to take ownership of Queensland and grow the presence of Diablo Power Tool Accessories across the market.

This is a hands‑on, field‑based role where you’ll bring the Diablo brand to life through customer engagement, product demonstrations, training and in‑market activations.

What you’ll be doing

You’ll be the face of Diablo in Queensland, building brand awareness and helping customers understand the value and performance of our power tool accessories.

• Represent the Diablo brand in the market, building awareness and strengthening relationships with hardware dealers, trade professionals, contractors and end users.


• Deliver product demonstrations and training to dealer teams, trade customers and end users, helping them understand product features, benefits and applications.


• Drive in‑market activations through product demonstrations, promotional activities, campaigns, product launches and industry events.


• Engage directly with end users to understand their needs, provide practical product advice and encourage product trial and adoption.


• Act as the voice of the end user, identifying unmet needs and application challenges and sharing structured market insights that support product improvements, range development and future innovation.


• Support dealer teams to improve product knowledge, confidence and their ability to recommend Diablo products to customers.


• Build customer relationships through regular face‑to‑face visits, follow‑ups and ongoing engagement.


• Identify and develop sales opportunities, working with dealer and internal sales teams to grow product sales, distribution and sell‑through across Queensland.


• Maintain regular customer activity, recording visits, training sessions, demonstrations and opportunities through CRM.


• Travel throughout Queensland to visit customers, support activations and build the brand's presence in the market.

What we’re looking for

We’re looking for an enthusiastic, commercially minded sales or trade professional who enjoys engaging with people, solving application challenges and turning strong product knowledge into customer confidence and sales growth.

You’ll ideally have:

• Experience in field sales, territory sales, retail sales, trade sales, product demonstrations or a customer-facing role.


• Experience or an interest in hardware, power tools, construction, building products, industrial products or a related industry.


• Confidence presenting products, delivering demonstrations and helping customers understand product benefits.


• Strong communication and relationship-building skills, with the ability to engage with both dealer teams and end users.


• A proactive approach to customer visits, training, in‑market activities and identifying sales opportunities.


• The ability to work autonomously, manage your schedule and maintain consistent customer activity.


• A willingness to learn, with product and sales training provided.


• Confidence using CRM systems and Microsoft Office.


• A current Australian Driver’s Licence.

Why join us?

• Attractive base salary + fully maintained company vehicle


• Genuine autonomy to run and grow your Queensland territory


• Represent Diablo Power Tool Accessories, a leading brand in the market


• Ongoing product and sales training


• Career development and progression opportunities


• Recognition and reward programs


• Supportive and collaborative team culture


• The opportunity to directly influence the growth of your territory


• Great Place to Work Winner!

If you’re an ambitious field salesperson who loves being on the road, building relationships and winning new business, we want to hear from you.