Procurement Support Specialist (Flexible Work Options)

Transport for NSW; Dubbo; On-site; AUD 80,000 - 88,000; Full time

Job summary

Transport for NSW in Dubbo is seeking a committed customer service professional to provide procurement support and handle enquiries across multiple channels. You will help customers with procurement enquiries, transactions and processes, ensuring accurate information and a helpful experience.

The role emphasizes effective communication, problem solving and collaboration within a team. You’ll resolve complex enquiries, process procurement transactions and contribute to service improvements that

Qualifications

• Experience in customer service and procurement processes.
• Ability to resolve enquiries and support customers across multiple channels.
• Interest in learning new systems and working collaboratively in a team.

Responsibilities

• Provide exceptional customer service and support procurement enquiries across multiple channels.
• Process procurement transactions and contribute to service improvements.
• Balance competing priorities while meeting performance targets and quality standards.

Job description

Transport for NSW in Dubbo is seeking a committed customer service professional to provide procurement support and handle enquiries across multiple channels. You will help customers with procurement enquiries, transactions and processes, ensuring accurate information and a helpful experience.

The role emphasizes effective communication, problem solving and collaboration within a team. You’ll resolve complex enquiries, process procurement transactions and contribute to service improvements that