Procurement Officer

Crystalbrook-Bailey; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbrook*/

Room rates and staff discounts

Enhanced parental leave

Sustainability commitment

Internal mobility program

Training platforms

Team engagement events

Career development pathways

Job summary

Crystalbrook Bailey is seeking a dependable Procurement Officer to support purchasing, receiving and stock control across the hotel. You will coordinate with Kitchen, F&B, Finance and Stewarding to ensure goods are received and stored accurately, maintaining smooth daily operations.

The role is full-time, Monday to Friday, 7:00am to 3:00pm, with a hands-on, practical focus and opportunities to grow within a vibrant hospitality group.

Qualifications

• Experience in procurement, stores, warehousing, logistics or hospitality operations.
• Strong attention to detail and accuracy in records and documentation.
• Ability to balance physical tasks with administrative responsibilities in a fast-paced hotel environment.

Responsibilities

• Procure goods for the hotel and manage stock levels across departments.
• Receive deliveries, verify documents and ensure inventory accuracy.
• Collaborate with Kitchen, F&B, Finance and Stewarding to ensure timely goods flows.

Skills

Procurement experience

Stock control

Logistics coordination

Hospitality operations

Attention to detail

Tools

Inventory software

MS Excel

Job description

Crystalbrook Collection is a bold and sustainably minded hotel group redefining luxury hospitality in Australia.

Driven by our spirit of wonder, we create locally unique hotels, restaurants and guest experiences that reflect the character of their place and the personality of our people. We believe luxury should feel considered, creative and responsible, with experiences that leave a positive impression on our guests, our collaborators and the communities we are part of.

Guided by our values — We are Customer Obsessed, We are Collaborators and We are Courageous — we are building more than hotels. We are building careers, experiences and a new standard of hospitality

Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality.

Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected.

With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together.

The Opportunity:

We are seeking an organised and reliable Procurement Officer to join the team at Crystalbrook Collection.

Reporting to the Area Procurement Manager, this hands‑on role supports purchasing, receiving, stock control and the day‑to‑day flow of goods throughout the hotel. From receiving deliveries and maintaining inventory accuracy through to supporting operational teams across the business, you will play an important role in keeping the hotel organised, well supplied and ready to deliver exceptional guest experiences.

Working closely with Kitchen, Food & Beverage, Finance and Stewarding teams, you will help ensure goods are received, stored and distributed accurately and efficiently, supporting the smooth day‑to‑day operation of the hotel.

This is a full‑time opportunity working Monday to Friday, 7:00am to 3:00pm.

The Talent:

You are dependable, organised and take pride in getting the details right. Comfortable balancing physical tasks with administrative responsibilities, you enjoy structured environments and understand the importance of accuracy, organisation and follow‑through.

Whether your background is in procurement, stores, warehousing, logistics or hospitality operations, you bring a practical mindset, strong work ethic and willingness to learn.

You will bring:

• Experience in procurement, stores, stock control, warehousing, logistics or a similar operational role, highly regarded but not essential
• Confidence working independently and supporting multiple teams across the hotel
• Comfort in a hands‑on, physically active role
• Basic computer skills and confidence using systems to maintain accurate records
• Strong attention to detail when receiving goods and checking documentation
• An understanding of safe manual handling and storage practices
• Clear communication skills and a collaborative approach
• The ability to prioritise tasks and remain organised when managing competing demands

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment.We are proud to offer a range of industry‑leading benefits that support your lifestyle, career and wellbeing including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast‑growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award‑winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027.With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.