Food & Beverage Attendant

Crystalbrook-Bailey; Cairns Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

F&B discount

Room rate discounts

Parental leave

Career development

Online training platforms

Job summary

Crystalbrook Bailey in Cairns is seeking an experienced Food & Beverage Attendant (Section Waiter) to own a section and deliver a seamless dining experience from welcome to farewell. You will guide guests through the menu, coordinate with kitchen and bar, and ensure timely service in a busy full-service environment.

This casual role offers 24–38 hours per week, with evening shifts and weekends. You’ll need strong communication, attention to detail, and a genuine passion for premium food and

Qualifications

• Previous experience in a premium restaurant or hotel dining environment.
• Ability to manage multiple tables and maintain service flow.
• Confident menu and wine recommendations and polite hospitality.

Responsibilities

• Take ownership of your section and serve guests from welcome to farewell.
• Coordinate timing of courses with kitchen and bar.
• Maintain accuracy and attentiveness during busy services.

Skills

Customer service

Multitasking

Premium dining service

Education

RSA Certificate (QLD)

Job description

Crystalbrook Bailey is modern, creative and quietly confident - a hotel with a deep appreciation for art, design and individuality.

Choosing the path less travelled, Crystalbrook Bailey celebrates originality, thoughtful detail and a genuine connection to local culture. This is the kind of place that feels just as at home exploring a gallery, wandering through a local farmers market or discovering something beautifully unexpected.

With a personality shaped by creativity and curiosity, Crystalbrook Bailey offers a distinctive guest experience where contemporary style, considered hospitality and artistic spirit come together.

The Opportunity:

CC’s Bar & Grill is our signature steakhouse celebrating exceptional produce, premium beef and a carefully curated wine selection. Refined without being formal, CC’s is known for creating memorable dining experiences through knowledgeable, warm and genuinely engaging service.

We are seeking an experienced Food & Beverage Attendant (Section Waiter) who can confidently take ownership of a section and deliver a seamless experience from the first welcome through to the final farewell.

You will guide guests through the menu, offer considered food and wine recommendations, accurately manage orders and coordinate the timing of each course. Working closely with the kitchen, bar and wider restaurant team, you will anticipate guest needs, maintain the flow of service and ensure every detail is considered.

This is a casual opportunity offering approximately 24–38 hours per week, with shifts primarily across evenings.

The Talent:

You are a capable and engaging hospitality professional who understands the rhythm of full-service dining. You can manage multiple tables without losing attention to detail, remain composed during a busy service and build genuine connections with your guests.

You take ownership of your section, communicate confidently with the kitchen and service team, and recognise that exceptional hospitality is found in both the finer details and the way a guest is made to feel.

• Previous experience managing your own section within a premium restaurant, hotel or comparable full-service dining environment
• Strong knowledge of sequence of service and professional table-service standards
• Confidence discussing menus and providing thoughtful food, wine and beverage recommendations
• Excellent communication and interpersonal skills with a warm, polished manner
• Strong organisation and attention to detail, with the ability to manage competing priorities
• Immaculate personal presentation and a genuine commitment to service excellence
• Current QLD Responsible Service of Alcohol (RSA) Certificate
• Availability to work evening shifts, including weekends and public holidays
• A collaborative approach and the ability to work closely with the kitchen, bar and wider restaurant team
• A genuine interest in premium food, wine and creating memorable dining experiences

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027.With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.