Procurement Insights & Digital Operations Manager

UBank; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working model

Career development opportunities

Flexible work arrangements

Job summary

UBank is seeking a Procurement Support and Insights Manager to strengthen the day-to-day procurement operations with data maintenance, insights, and enablement across the sourcing lifecycle.

You will develop dashboards, analyze procurement data for trends, and support policy and process improvements. The role emphasizes AI-enabled tools and cross-functional collaboration within a hybrid Sydney-based environment.

Qualifications

• 2–3 years’ relevant experience in procurement, operations, data reporting or a related role.
• Strong analytical and data quality skills with ability to turn data into insights.
• Knowledge of procurement frameworks and processes.
• Great organizational, coordination, and documentation discipline.
• Experience developing AI solutions, dashboards, workflow or reporting tools.
• Proven stakeholder engagement and communication skills.
• Experience with automation or transformation projects is advantageous.
• Experience in financial services or regulated environments is advantageous.

Responsibilities

• Support the day-to-day operation of procurement processes, tools, systems and workflows across the source-to-contract lifecycle.
• Manage and triage business sourcing requests, ensuring requests are appropriately routed and progressed.
• Maintain procurement data, registers and reporting, supporting strong data quality and controls.
• Develop and maintain dashboards and reporting across spend, sourcing, suppliers, risk and procurement performance.
• Analyse procurement data to identify trends, issues and actionable insights that support better decision-making.
• Support the implementation and ongoing improvement of procurement policies, processes, controls, templates and guidance.
• Identify opportunities to simplify processes, reduce manual effort and improve the business experience of working with Procurement.
• Support the development and adoption of digital tools, workflow automation and AI solutions across Procurement.
• Support Strategic Sourcing and Supplier Governance teams with operational, reporting and enablement activities.
• Develop user guides, training and communications and support adoption of new procurement processes and tools.
• Work with stakeholders across Procurement, Risk, Finance, Legal, Security and the business to resolve process and operational issues.
• Support procurement planning, governance, reporting and continuous improvement initiatives.

Skills

Data quality

Analytical skills

Reporting

Stakeholder engagement

AI/dashboards

Process improvement

Tools

Dashboards

Workflow automation

AI solutions

Job description

UBank is seeking a Procurement Support and Insights Manager to strengthen the day-to-day procurement operations with data maintenance, insights, and enablement across the sourcing lifecycle.

You will develop dashboards, analyze procurement data for trends, and support policy and process improvements. The role emphasizes AI-enabled tools and cross-functional collaboration within a hybrid Sydney-based environment.