Process Improvement Analyst – O2C/P2P

SMARTRONIX PTY LTD; Dural; On-site; AUD 72,000 - 88,000; Full time

Job summary

SMARTRONIX PTY LTD in New South Wales is seeking an Organisation and Methods Analyst to optimise processes across sales, procurement, operations and finance. You will map current workflows, design improved procedures, and implement changes with clear KPIs and governance.

Key duties include analysing O2C and P2P processes, preparing SOPs, training staff, and coordinating changes with management and suppliers.

Qualifications

• Experience analysing and redesigning business processes in a commercial organisation.
• Proven ability to consult with internal and external stakeholders to capture requirements, rules and acceptance criteria.
• Strong analytical and critical thinking skills with the ability to interpret data and present recommendations clearly.
• Experience with O2C and P2P process analysis, change management and process documentation.

Responsibilities

• Analyse and evaluate existing organisational structures, systems, procedures and workflows, including O2C and P2P processes.
• Consult with management, staff, suppliers and clients to understand current processes and requirements.
• Document current-state and future-state processes using flowcharts and SOPs.
• Analyse data and prepare reports highlighting risks and improvement opportunities.
• Design improved procedures and internal controls, and adjust roles and reporting lines as needed.
• Prepare and maintain SOPs and process documentation across all functions.
• Plan and coordinate implementation of approved changes with timelines and resources.
• Develop and deliver internal training to support change management.
• Review supplier workflows and improve turnaround times and costs.
• Define KPIs to track process efficiency and performance.
• Monitor compliance and conduct periodic reviews for continuous improvement.

Skills

Stakeholder consultation

Process analysis

Workflow redesign

Data interpretation

Education

Bachelor degree or higher in Business/Management

Tools

Flowcharts

SOD matrices

Process documentation

Job description

SMARTRONIX PTY LTD in New South Wales is seeking an Organisation and Methods Analyst to optimise processes across sales, procurement, operations and finance. You will map current workflows, design improved procedures, and implement changes with clear KPIs and governance.

Key duties include analysing O2C and P2P processes, preparing SOPs, training staff, and coordinating changes with management and suppliers.