Process Analyst – Transformation & Service Delivery (NV1)

Launch Recruitment; Victoria; Hybrid; AUD 80,000 - 110,000; Part time

Benefits offered by this job

Hybrid work arrangement

Job summary

Launch Recruitment is seeking an experienced Process Analyst to join a major enterprise transformation program in Victoria, Australia. You will analyse, document and optimise end-to-end business processes across key operational domains while collaborating with business stakeholders, PMs, architects and delivery teams.

You will facilitate workshops, map current and future processes, and support validation, testing and user acceptance activities, with NV1 security clearance as a requirement.

Qualifications

• Proven Process Analyst, Business Analyst or Process Improvement experience.
• Strong telecommunications industry experience.
• Workshop facilitation and stakeholder engagement expertise.
• Experience supporting transformation or system implementation programs.
• Active NV1 security clearance.

Responsibilities

• Facilitate workshops and gather business requirements.
• Analyse and document current and future state processes.
• Develop process maps and documentation using Visio.
• Identify opportunities for process improvement and optimisation.
• Support process validation, testing and user acceptance activities.
• Collaborate across business and technical teams to ensure delivery outcomes.
• Contribute to large-scale transformation initiatives involving operational process redesign.

Skills

Process analysis

Business analysis

Requirements gathering

Stakeholder engagement

Tools

Visio

Job description

Launch Recruitment is seeking an experienced Process Analyst to join a major enterprise transformation program in Victoria, Australia. You will analyse, document and optimise end-to-end business processes across key operational domains while collaborating with business stakeholders, PMs, architects and delivery teams.

You will facilitate workshops, map current and future processes, and support validation, testing and user acceptance activities, with NV1 security clearance as a requirement.