Proactive Service & Operations Coordinator (6‑Month Contract)

BGIS; Newcastle-Maitland; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Career growth

Equipment provided

Referral bonus

Health & wellbeing benefits

Novated leasing

Parental leave

Volunteer leave

Safe systems of work

Job summary

BGIS Technical Services is seeking an organized Operations Support Administrator to join our team in Cardiff, NSW on a 6‑month fixed term contract. You’ll coordinate Planned Preventative Maintenance, reactive work, oversee purchase orders, and keep CMMS data accurate to ensure timely service delivery across multiple contracts.

The role requires strong Excel skills, clear written and spoken communication, and the ability to manage competing priorities.

Qualifications

• General understanding of maintenance or service operations.
• Strong computer literacy, especially Microsoft Excel, and ability to learn new systems.
• High-level written and verbal communication skills.
• Strong attention to detail and ability to manage competing priorities.
• Desirable: Training or interest in OH&S, QA, or environmental disciplines.
• Full working rights in Australia (essential).

Responsibilities

• Coordinating PPM and Reactive Maintenance tasks across multiple contracts.
• Allocating work to technicians and tracking progress to meet SLAs and KPIs.
• Reviewing timesheets and preparing accurate reporting.
• Managing purchase orders, including close-out checks and submission for approval.
• Operating the internal helpdesk line and updating tasks accordingly.
• Maintaining accurate asset and maintenance data within CMMS systems.
• Liaising daily with technicians to support operational workflow.
• Providing general administrative and operational support as needed.

Skills

Maintenance operations

Excel

Communication

Attention to detail

Prioritisation

OH&S / QA interest

Tools

CMMS

Job description

BGIS Technical Services is seeking an organized Operations Support Administrator to join our team in Cardiff, NSW on a 6‑month fixed term contract. You’ll coordinate Planned Preventative Maintenance, reactive work, oversee purchase orders, and keep CMMS data accurate to ensure timely service delivery across multiple contracts.

The role requires strong Excel skills, clear written and spoken communication, and the ability to manage competing priorities.