Proactive Internal Sales Coordinator for Trade Orders

Stratco (Australia) Pty Limited; City Of Canning; On-site; AUD 55,000 - 75,000; Full time

Job summary

Stratco, an Australian-owned innovator in building and renovation solutions, is seeking an Internal Sales Coordinator at our Canning Vale site. You will support trade customers, process orders quickly and accurately, and keep sales operations running like clockwork.

You will collaborate with estimating, manufacturing, and the external sales team, delivering high levels of customer engagement and service while upholding Stratco's values and safety culture.

Qualifications

• Strong administrative and multitasking abilities.
• Experience in customer service or internal sales, ideally in outdoors/building/hardware sectors.
• Excellent verbal and written communication with customers at all levels.
• Professional drive, self-motivation and results-oriented attitude.
• Proficient computer skills and fast, accurate data entry.

Responsibilities

• Enter and process orders from inbound customers (telephone and email).
• Provide outstanding customer service to Trade customers.
• Liaise with internal departments such as estimating and manufacturing, plus external sales team.
• Contribute to a safe working environment in line with Stratco values.

Skills

Organisational skills

Customer service

Communication

Interpersonal skills

Computer literacy

Job description

Stratco, an Australian-owned innovator in building and renovation solutions, is seeking an Internal Sales Coordinator at our Canning Vale site. You will support trade customers, process orders quickly and accurately, and keep sales operations running like clockwork.

You will collaborate with estimating, manufacturing, and the external sales team, delivering high levels of customer engagement and service while upholding Stratco's values and safety culture.