Internal Sales Team Member Ormeau

Stratco (Australia) Pty Limited; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Health & Wellbeing Initiatives

Traineeship & Apprentice Program

Career Development Opportunities

Paid Parental Leave

Employee Referral Incentive

Stratco Team Member Discount Card

Private Health Corporate Discount

Flu Vaccinations

Employee Assistance Programme

Job summary

Stratco (Australia) Pty Limited is seeking an Internal Sales Team Member to join the Trade team in Ormeau. This full-time role (Mon–Fri) focuses on processing orders, product knowledge, and delivering outstanding service to Trade customers.

The position involves liaising with manufacturing and logistics, supporting the sales team, and maintaining high safety standards in a collaborative work environment. A passion for customer relations and details will help you excel in this fast-paced role.

Qualifications

• Desirable – experience in the building or construction industry.
• Passionate about creating brand loyalty and customer relationships.
• An eye for detail and order entry, with a sense of urgency to achieve results.
• Strong and stable record in phone or face to face customer service and/or sales.
• Willingness to enhance the customer experience by working with enthusiasm, energy, and pace.
• Your passion, reliable attitude and personality set you apart.

Responsibilities

• Processing and entering orders & developing product knowledge.
• Providing exceptional customer service with Trade customers.
• Liaison with manufacturing and logistics teams, as well as field trade sales team members.
• Undertaking administrative duties to assist internal and external sales team.
• Collaborate with team members, other business areas and projects as required.
• Strict adherence to our critical safety rules & contributing to a safe working environment.

Skills

Customer service

Sales

Order entry

Attention to detail

Communication

Reliability

Job description

• Stability of over 75 years of Australian experience & expertise


• Friendly and supportive team environment

THE OPPORTUNITY

An exciting opportunity has become available for an Internal Sales Team Member based in Ormeau. This position involves working as part of our collaborative Trade team - reporting to the Internal Sales Manager.

This is a full time role – working Monday – Friday.

RESPONSIBILITIES

• Processing and entering orders & developing product knowledge


• Providing exceptional customer service with Trade customers


• Liaison with manufacturing and logistics teams, as well as field trade sales team members


• Undertaking administrative duties to assist internal and external sales team.


• Collaborate with team members, other business areas and projects as required


• Strict adherence to our critical safety rules & contributing to a safe working environment

ABOUT YOU

• Desirable – experience in the building or construction industry


• Passionate about creating brand loyalty and customer relationships


• An eye for detail and order entry, with a sense of urgency to achieve results


• Strong and stable record in phone or face to face customer service and/or sales


• Willingness to enhance the customer experience by working with enthusiasm, energy, and pace


• Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

REWARDS & BENEFITS

• Health & Wellbeing Initiatives


• Traineeship & Apprentice Program


• Career Development Opportunities


• Paid Parental Leave


• Employee Referral Incentive


• Stratco Team Member Discount Card


• Private Health Corporate Discount


• Flu Vaccinations


• Employee Assistance Programme

ABOUT STRATCO

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

OUR PHILOSOPHY

Whilst manufacturing is our foundation, our team is our future. Stratco recognise and champion diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple – it centres on embracing everyone.

At Stratco, Safety is paramount, and we take every measure to ensure our team members‘Return Home Safe’.