Print Technician – Onsite & Remote Support

efex; Maroochydore; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Birthday Leave

Wellbeing leave

Varied, hands-on role

Grow your technical skills

Descripción de la vacante

efex is seeking a Print Technician to join our Sunshine Coast team based in Maroochydore. You will deliver high-quality print support across our Managed IT and Print services, performing installations, maintenance, and troubleshooting to minimise downtime for clients.

You’ll work onsite and remotely with a range of devices, including Konica Minolta and Kyocera, and collaborate with a friendly, customer-focused team to ensure reliable service and quality outcomes.

Formación

• Experience as Print Technician or similar role.
• Experience diagnosing and repairing multi-function printers and print devices.
• Solid understanding of print software and troubleshooting.
• Exposure to IT environments encouraged or highly regarded.
• Experience with Konica Minolta and Kyocera devices preferred.
• Excellent customer service and communication skills.
• Valid driver’s license and ability to obtain Blue Card for working with children.

Responsabilidades

• Provide onsite and remote support for print devices and related software.
• Deliver repairs, installations, and preventative maintenance across a range of devices.
• Build strong relationships with customers through clear communication and reliable service.
• Ensure all work is completed in line with SLA requirements and service delivery processes.
• Maintain accurate job documentation, system updates, and stock management.
• Proactively identify opportunities to improve service delivery and customer outcomes.

Conocimientos

Print Technician

Printer troubleshooting

Multi-function printers

Print software

IT environments

Production print

Konica Minolta Kyocera

Customer service

Communication

Driver's license

Blue Card

Descripción del empleo

efex is seeking a Print Technician to join our Sunshine Coast team based in Maroochydore. You will deliver high-quality print support across our Managed IT and Print services, performing installations, maintenance, and troubleshooting to minimise downtime for clients.

You’ll work onsite and remotely with a range of devices, including Konica Minolta and Kyocera, and collaborate with a friendly, customer-focused team to ensure reliable service and quality outcomes.